Csr - Customer Service Representative

1 week ago

Halifax, Canada Keizer's Group Full time

Keizer's Group is hiring a Full Time Customer Service Representative.

Responsibilities include:

- Responsible for the daily contact with all visitors including customers, prospective customers, insurance adjusters, vendors and others entering the office area
- Promptly and courteously answer the telephone
- Collects data using the Customer Information Form
- Book appointments for damage appraisals, drop off and pick up
- May assist with proactive vehicle status class and customer follow up calls
- Handle customer inquiries promptly
- Assists with marketing programs as appropriate
- Assists office manager or supervisor with filing, data entry and other tasks as requested.
- Assures the comfort of visitors
- May handle cash or other vehicle delivery responsibilities such as the dissemination of warranty and CSI information

Skill Criteria
- Effective oral communication skills and excellent phone manners
- Professional appearance
- Effective writing, math, and computer skills appropriate to the responsibilities of the position
- Basic understanding of the collision process and administrative issues
- Good interpersonal skills

Keizer's Group offers competitive salary packages, an incredible work environment, and career advancement opportunities.

Pay: $40,000.00-$45,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Paid time off
- RRSP match

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

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