Community Engagement Coordinator

Community Engagement Coordinator

Full-time, 32 hours, 4-day work week

Entre Nous Femmes Housing Society properties (various), Metro Vancouver

Entre Nous Femmes Housing Society (ENFHS) is a charitable not-for-profit housing organization that began almost 40 years ago by three single mothers looking to create more affordable housing for families like theirs. As one of Canada’s first women-led charitable housing organizations, we are committed to enhancing people’s lives, particularly the lives of women, single-parent families and other equity-deserving groups, by creating communities that provide affordable, safe, and secure housing.

We currently serve over 1200 low-income women, children, single-parent families, seniors, and people with disabilities across 517 affordable rental homes in thirteen properties in Vancouver, North Vancouver, Surrey, Burnaby, and New Westminster.

Over the next five years, ENFHS plans to double the number of people we serve and the units we manage to meet the region's critical demand for affordable housing. In doing so, we are growing our team with dedicated individuals who share our commitment to enhancing people’s lives by creating affordable, safe, and secure housing communities in Metro Vancouver.

Entre Nous Femmes Housing Society respectfully acknowledges that we work and provide affordable homes on the traditional and unceded territories of the Coast Salish peoples, specifically the q̓ic̓əy̓ (Katzie), Qw’? ntl’en (Kwantlen), kʷikʷəƛ əm (Kwikwetlem), xʷməθkʷəy̓əm (Musqueam), Qiqá:yt (Qayqayt), Semiahmoo, Sḵwx̱wú7mesh (Squamish), sc̓əwaθən məsteyəxʷ (Tsawwassen) and səlilwətaɬ (Tsleil-Waututh) First Nations. We are grateful to live and work on these lands.

We are committed to working in a good way with Indigenous peoples and organizations through anti-racist and anti-colonial actions, continued commitments to reconciliation, and working in solidarity and partnership with Indigenous Peoples to ensure everyone has a safe and secure place to call home.

We are also committed to creating a diverse and inclusive work environment that reflects the community we serve, where everyone feels they belong and can thrive. We encourage women and gender-diverse individuals, people of colour, Indigenous and other equity-deserving groups and those with lived experience in social housing and single-family households to apply. ENFHS is proud to be a Certified Living Wage Employer by The Living Wage for Families Campaign.

For more details about ENFHS, please go to our website at enfhs.ca.

THE OPPORTUNITY

Entre Nous Femmes Housing Society (ENFHS) seeks a collaborative and inclusive team member to join our team as the Community Engagement Coordinator. The Community Engagement Coordinator will coordinate community engagement and resident relocation activities and the delivery of site-specific programs that foster healthy, active, inclusive, and supportive communities. This dynamic position is for someone looking to progress their career in community engagement, resident relocation, and non-profit housing. The Community Engagement Coordinator will report directly to the Director of Community Engagement.

KEY POSITION RESPONSIBILITIES

COMMUNITY ENGAGEMENT
- Works with the Director of Community Engagement to implement the Society's strategic goals to improve resident well-being within its housing communities.
- Coordinates the delivery of resident programs and activities.
- Coordinates communications with residents about community engagement activities, programs, and referrals.
- Coordinates the connection to community-based organizations or health care providers for residents requiring greater assistance.
- Maintains relationships with community service organizations, funders, and other non-profit partners.
- Works with the Community Engagement and Housing & Property Services teams to communicate and engage residents in the lease-up of new or newly acquired buildings.
- Maintains accurate records, documentation, and analytics of activities and programs.
- Maintains the Society's resident communications and engagement through the online newsletter, website, and resident portal.

RESIDENT RELOCATION
- Follows internal resident relocation policy and procedures.
- Provides administrative and office support to resident relocation activities for Society-led and social enterprise projects.
- Provides exceptional customer service to residents and stakeholders.
- Liaise with partners, affordable housing providers, BC Housing, and moving companies, and community-based organizations.
- Assists in creating relocation plans and handbooks.
- Assists in the preparation of resident information for resident meetings.
- Attends resident meetings, office hours in relocation buildings, viewings, and move-out inspections as needed.
- Educates residents about their relocation options, rights, and responsibilities.
- Conducts needs assessment meetings and co-creates relocat