Service Coordinator

2 weeks ago

Bedford, Canada Fraserway RV Full time

Join Canada’s #1 RV Dealer as a Service Coordinator and Grow Your Career with Fraserway RV

Are you a motivated, enthusiastic team player looking for a rewarding career in the RV industry? Fraserway RV, Canada’s largest vertically integrated RV company, is seeking a **Service Coordinator** to join our **Bedford, NS dealership**.

As a key member of our service team, you’ll help ensure smooth operations, support our Service Manager and Service Advisors, and deliver outstanding customer experiences. This is a **full-time, regular position** with opportunities for growth and advancement in a fast-paced, customer-focused environment.

**Job Responsibilities include but are not limited to**:

- Adhere to the company’s Mission, Vision & Values
- Support the Service Writer by scheduling and confirming customer service appointments.
- Assist in creating and maintaining work orders.
- Support customer follow-ups regarding service updates and completion.
- Assist in coordinating shop activities, including PDI scheduling and operational logistics.
- Maintain an organized service counter and assist with administrative workflows.
- Provide general support to the Service Manager and Service Writer in daily operations.
- Assist with warranty documentation under guidance of the Service Manager.
- Support the service department by performing additional duties as assigned.

**Job Requirements**
- High school diploma or equivalent
- Valid driver’s license
- Basic knowledge of service department workflow is an asset
- Strong attention to detail and organizational skills
- Ability to work independently and as part of a team
- Excellent communication skills
- Successful completion of a criminal background check, as required for the role
- Hourly Rate: $18-$19, based on relevant RV service industry experience.

**In addition to becoming part of an exceptional team, we also offer**:

- Competitive wages
- An Employee Assistance Program at no cost to an employee
- Employee Bursary Program
- RV Rental Discounts, sales, and parts for staff
- Company Matching World Vision Child sponsorship program

Your enthusiasm is infectious. You challenge the status quo. You go the extra mile to exceed customers’ expectations. You get things done the right way. You represent our brand with passion and pride. You are a team player. If that describes you, then our Company is the right fit for you and we want to hear from you

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