Director, Technology Services

15 hours ago

Kitchener, Canada Family and Children Services of Waterloo Full time

**Posted**: Thursday February 27, 2025 **Close Date**:Friday March 14, 2025 **Posting ID**: JP#005-2025

Family & Children’s Services of the Waterloo Region is a community organization legally mandated to respond to and work together with families, their supports, and our communities to protect and care for children who have been abused or neglected, or who are at risk of being abused or neglected.

Our Agency is fully committed to creating a diverse, inclusive, equitable and accessible workplace that supports employees to be authentic and fully engage in shaping a healthy workplace and community where children, youth and families thrive.

**Why work for us?**
- Flexible working model
- Flexible work schedules
- Casual dress code
- Employer paid group insurance health & dental benefits
- Employee and Family Assistance Plan
- Generous vacation policy
- Two float days per calendar year
- OMERS Pension, with employer and employee sharing premiums equally
- Competitive mileage reimbursement

To continue to support the work that we do, the Agency is looking for a full-time Director, Technology Services to join our team.

The Technology Services Director is responsible for the day-to-day operations of the technology department and a small IT team while ensuring the reliability, integrity, security, and sustainability of the information and communication technologies for the Agency. This position ensures there are technology solutions in support of the Agency’s mission, vision, values, and strategic directions, is accountable for information systems operations and as a member of the leadership team, engages in organizational planning and execution of strategic objectives.

**Knowledge & Skills Required**:

- University Degree in Computer Science, Information Technology, Information Science, or related field preferred; or equivalent combination of education and experience
- Minimum 5 years’ experience in progressively responsible positions in an information technology development and support capacity
- Minimum 2 years’ experience in a leadership role
- Excellent knowledge of management information systems and infrastructures, technology, software and hardware, networks, servers, and security policies
- Excellent knowledge of legislation governing privacy, security, and confidentiality, and OACAS and Ministry guidelines
- Professional IT certification considered an asset.

**Salary Range**:
$117,560.98- $149,570.39 per annum
Management & Excluded Grade 9

**Application Process**:
**Diversity, Equity, and Inclusion**:

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