Customer Service Representative

7 days ago

Mississauga, Canada Remco Full time

Grow your career with Remco A leader in the warehousing & distribution industry as a Customer Service Representative.

An excellent opportunity to join a dynamic team liaising with warehouse floor staff, lead hands, shipping/receiving departments etc. to ensure customer satisfaction & compliance of SLA (Service Level Agreements).

**Duties & Responsibilities**
- Handling inbound and outbound for multi clients customers.
- Creating inbound and out bound orders in our Warehouse management System (WMS)
- Releasing and Closing orders in WMS and customer systems.
- Making appointments and scheduling pickups with our Remco transportation team and other carriers.
- Using customer portals to book and confirm shipments.
- Problem solving, identifying and communicating order processing delays
- Prepare billing for multi-client.
- Monitoring supply inventory.
- Creating and updating reports in excel as per customer request or internal reports.
- Liaising with various departments in the warehouse concerning shipments
- Participate in some warehouse functions when required (GL functions)
- Other administrative tasks and projects as required
- Preparing BOL and submitting routing request
- Providing Planning details to the supervisor before Planning Meeting.
- Work with TL/WS to ensure SOPs are up to date.
- Sending and providing the billing information in timely manner.
- Communicating to the customer and supervisor for all the supplies in timely manner.
- Other duties that may be assigned by supervisor.

**Requirements & Qualifications**
- Experience in an administrative/Customer Service role
- Basic understanding of 3PL warehouse functions
- Good communication skills, both verbal and written is required
- Knowledge of MS Excel, Microsoft Outlook, WMS
- Ability to organize, prioritize and multitask in a fast paced environment
- High Attention to detail even when under pressure
- Adapt well to changing responsibilities
- Can work independently as well in a team environment with mínimal supervision
- Ability to handle a high volume of responsibilities

For over 50+ years Remco has built a solid reputation across Canada as the innovative leader in
warehousing & distribution with warehousing in Montreal, Toronto, and Vancouver and a
distribution network that reaches Canada's retail stores and outlets on a scheduled basis.

What distinguishes the Remco team most is the can-do attitude and flexibility of our people.
Each member of our team takes personal pride in helping our clients gain momentum towards
greater success.

Are you ready to take the next step in your career with us? Send us your resume; we would
love to hear from you

  • Customer Service Representative

    7 days ago

    Mississauga, Canada national tire sales & service Full time

    **Position title**: Customer Service Representative As a Customer Service Representative you will be the first point of contact for customers and you will provide administrative support across the office. You will handle the flow of people through the tire shop and ensure that all receptionist responsibilities are completed accurately and delivered with...

  • Parts Counter

    6 days ago

    Mississauga, Canada Service Door Industries Full time

    **Parts/Service Counter Customer Service Representative (CSR)** **Hours: 7:30 am to 4:00 pm Monday to Friday** **Location: Mississauga** SDI is a progressive industrial overhead door manufacturer looking for an Inside Sales Representative for our Parts Counter. In this position, you will be the primary contact for customers as they place parts orders,...

  • Customer Service Representative

    4 days ago

    Mississauga, Canada Fine Sight Solutions Inc. Full time

    Our office is actively searching for a Customer Service professional to join our team. The Customer Service Representative will be responsible for directly communicating with prospective customers regularly. They will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client with...

  • Customer Service Representative

    2 weeks ago

    Mississauga, Canada Fine Sight Full time

    We're passionate about providing exceptional customer service experiences. We believe in building strong relationships with our customers and going above and beyond to meet their needs. As a growing company in Mississauga, ON, we're looking for enthusiastic individuals to join our team and contribute to our success. We are seeking a dedicated Customer...

  • Customer Service Representative

    7 days ago

    Mississauga, Canada Premium Tire Distributors Full time

    For 30 years Premium Tire Distributors has been providing quality service throughout the GTA. We are currently expanding our operations and are seeking mature experienced individuals to join our team. If you are a hard working, dedicated team player with customer service experience then we would like to hear from you. We are currently looking for a...

  • Customer Service Representative

    2 weeks ago

    Mississauga, Canada Same Day Movers LLC Full time

    We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and...

  • Customer Service Representative

    2 days ago

    Mississauga, Canada Same Day Movers LLC Full time

    We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and...

  • Customer Service Representative

    2 weeks ago

    Mississauga, Canada F.L.A.R.E Consulting Full time

    **THIS IS NOT A REMOTE POSITION!** We are seeking dedicated and enthusiastic Customer Service Representatives to join our team. In this role, you will be the first point of contact for our customers. Your ability to communicate effectively and analyze customer needs will be crucial in ensuring a positive experience. This position requires a strong...

  • Customer Service Representative

    2 weeks ago

    Mississauga, Canada IPEX Group of Companies Full time

    IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy. We currently have an exciting opportunity as a Customer Service Representative for our Sales division. This role will be a mix of home and office based and reporting to our office in...

  • Customer Service Representative

    1 day ago

    Mississauga, Ontario, Canada Fine Sight Solutions Full time $40,000 - $60,000 per year

    Our Customer Service Representatives (CSR) are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance. Upon joining our goal-driven, energetic team, the Customer Service Representative (CSR) will receive two weeks of intensive hands-on training to become a resident expert...