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Product Specialist

2 weeks ago

Vancouver, Canada CYC Design Corporation – Reigning Champ | wings+horns Full time

**Position**: Product Specialist (Sales Associate)

**Department**: Retail

**Reports**:Store Manager

**Based at**: West 4th Retail Store

**About Reigning Champ**

Founded in 2007, Reigning Champ is Canada’s athletic brand that focuses on year-round staples made with original fabrics. Emphasizing rugged construction and unrivaled comfort, the brand’s process is guided by its principles: Respect the details. Master simplicity.

At Reigning Champ, our Product Specialists put the customer experience first before anything else. They are highly knowledgeable with a passion for product, work well in a team setting and enjoy being active.

**Key Responsibilities & Accountabilities**:

- Maintaining a high level of product, brand and industry knowledge
- Continuously shaping the Reigning Champ customer experience by providing the highest service standards
- Creating meaningful, engaging and efficient interactions with our customers
- Being aware of daily and weekly sales goals and staying up to date with store and brand news by way of management team
- Ensuring daily tasking is completed while putting the customer experience first
- Providing a sense of urgency and responsibility in any task carried out, from helping a customer to organizing inventory
- Acting with respect and pride towards the store, maintaining aesthetic standards and ensuring the space is kept in top condition

**About You**:

- Lives the culture of the Reigning Champ brand and carries an intimate knowledge of our products and history
- 2-3 years of customer service experience in apparel retail
- positive and collaborative
- hardworking and a team player
- acts with integrity and professionalism
- excellent communications skills.

**Nice to Have**
- Post-secondary education
- second language