Dental Office Administration Manager
18 hours ago
Dental Administration Manager
, Permanent
Location: In person at Elements Dental
About Elements Dental
Welcome to Elements Dental We’re excited to invite talented professionals to join our team at our brand-new, state-of-the-art clinic. Our facility features a bright, spacious, and modern environment designed with both patients and team members in mind.
At Elements Dental, we pride ourselves on:
- Delivering exceptional patient care in a cutting-edge setting
- Fostering a supportive and professional team culture
- Prioritizing job satisfaction and workplace wellness
- Offering comprehensive dental services including Family & Holistic Dentistry, Implants, Orthodontics, and surgical procedures
About the Role
We are seeking an experienced and motivated Dental Administration Manager to join our growing team. This is a pivotal role that supports our day-to-day operations and helps maintain the smooth, high-quality service that defines our practice.
If you’re organized, detail-oriented, and ready to contribute to a dynamic and positive workplace, we want to hear from you
Key Responsibilities
- Oversee daily operations - Ensure the dental practice runs smoothly and efficiently on a day-to-day basis
- Schedule management - Coordinate patient appointments, manage the appointment calendar, and optimize scheduling to maximize productivity
- Staff supervision - Hire, train, and manage dental office staff including receptionists, dental assistants, and hygienists
- Policy implementation - Develop and enforce office policies, procedures, and protocols
- Customer service excellence - Ensure positive patient experiences and handle patient complaints or concerns
- Patient communication - Manage patient inquiries, appointment reminders, and follow-up communications
Qualifications & Skills
**Requirements**:
- Minimum 5 years of proven experience as a dental administrator and, CDA or DDS degree
- In-depth knowledge of dental insurance and BCDA fee guide codes
- Excellent verbal and written communication skills
- Previous management or supervisory experience - Demonstrates leadership capability
Management and Leadership:
- Team leadership - Ability to motivate and manage diverse staff
- Conflict resolution - Handle employee and patient disputes professionally
- Performance management - Conduct evaluations and provide feedback
- Delegation skills - Distribute tasks effectively
Assets:
- Experience with Power Practice software
- Clinical dental experience
What We Offer
Competitive compensation for a full-time, permanent position
Extended health care benefits
On-site parking
Positive workplace culture focused on wellness and job satisfaction
Modern, state-of-the-art facility with the latest technology
Opportunities for professional growth and development
Wage $45-55 per hour
Website: elementsdental.ca
**Job Types**: Full-time, Part-time
Pay: $45.00-$55.00 per hour
**Benefits**:
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Ability to commute/relocate:
- Victoria, BC: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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