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Retail & Experience Associate - Wayne Gretzky

2 weeks ago

NiagaraontheLake, Canada Andrew Peller Limited Full time

**_#BeExtraordinary_**
- At Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation. Through collaboration, open communication, honesty, drive to win, and accountability, _**_we inspire teammates to be extraordinary every day._**

**_ Who We Are_**
- We are of Canada's largest and oldest wine and craft beverage companies with a rich heritage in quality winemaking, brewing and distilling. We produce some of Canada's most recognized brands and offer our teammates a challenging and rewarding employment experience._
- Wayne Gretzky Estates Winery and Distillery is part of the APL family, located in the heart of Niagara-on-the-Lake wine country. The 23,000-square foot facility nestled amongst the grapevines is the first combined winery, brewery and distillery in Ontario, inviting guests to join in a celebration of Canadian wine, Canadian whisky, Craft Beer, and Canadian culture. We are one of Niagara on the Lake's must do destinations State of the art distillery, award winning wines and best in class cocktails & experiences - you won't want to miss the opportunity to be a part of the team_

We are recruiting for a** Retail and Experience Associate **to join our team

**_We offer: _**
- Competitive hourly rate
- Thirty Five to Fourty hours during peak season*
- Employee gift card to be used on products, restaurant or experiences
- Incentives based on wine clubs sold
- Best in class wine, beer and whisky education program
- Access to our Employees Assistance Program, Learning Library and Development Seminars

**_This teammate will be accountable for: _**
- Achieves/exceeds assigned Wine Club membership targets.
- Maximizes revenues per guest transaction (including up-selling) via a solid understanding of:

- property wines, spirits & beers / accessories / experiences / Wine Club membership benefits / events
- all Estate Wine Group properties and Andrew Peller Limited Wine Shop locations
- Facilitates guided tours and tasting experiences for property guests
- Assists with processing guest sales (via POS system), stocking store shelves and assisting with the merchandising of non-wine merchandise
- Understands and adheres to retail inventory control procedures (receiving, ordering, promotions, stocking, experience write-offs); participates in monthly retail inventory process
- Follows safe work procedures/practices; reports any unsafe working conditions/hazards to assigned Manager on Duty
- Responsible for ensuring the cleanliness and safety of the store product/tour route/experience locations at all times

**_We are looking for a teammate with:_**
- Demonstrated Guest/Customer service excellence focus
- Post-secondary wine /spirits education an asset
- Experience working with computer based point of sale systems and handling cash an asset
- Smart Serve/Serving it Right Certification is a requirement
- Ability to recognize when guests and team members would benefit from support and assistance; contributing to others' initiatives without having to be asked
- First Aid certification an asset

We wish to thank all applicants for their interest, only those applicants selected for an interview will be contacted.
- As this is a part time assignment, hours are not guaranteed and are scheduled based on the needs of the business. The estimate is based on prior years.

Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment