Full-time Dental Receptionist/assistant

1 week ago

Toronto, Canada Dabuleanu Dental Full time

Overview:
We are seeking a skilled and experienced Dental Receptionist who is a people person to join our team. As you would be the first point of contact for our patients, excellent customer service is very important. We expect that you will create lasting connections with our patients as we are a family practice with patients that have been with us for decades. We have in house specialists and you will need to coordinate appointments for patients with various Providers.

**Duties**:

- warmly greet and welcome patients as they arrive at the dental office
- skillfully Schedule and confirm patient appointments using adstra management or similar software
- have advanced phone skills when Answering phone calls and addressing patient inquiries or concerns
- Manage patient records and update electronic medical records (Epic or similar)
- managing the difficult patient. Dealing with any financial concern, coordinating benefits
- Verify insurance coverage and process insurance claims
- Collect payments from patients and provide accurate billing information
- Assist with administrative tasks such as, data entry, and maintaining office supplies
- Collaborate with the dental team to ensure smooth patient flow and efficient operations
- marketing and reaching out into the community to draw more patients to our practice.

**Experience**:

- Proven experience as a Dental Receptionist or in a similar administrative role within a medical or dental office setting
- familiarity with insurance codes and billing
- Familiarity with dental terminology, procedures, and insurance processes
- Proficiency in using dental office software such as adstra management or other practice management systems
- Strong communication skills, both verbal and written
- Excellent customer service skills with the ability to handle patient inquiries or complaints effectively
- Ability to multitask, prioritize tasks, and work in a fast-paced environment
- Knowledge of electronic medical records (EMR) systems like Epic is a plus

Join our team of dedicated professionals in providing exceptional dental care to our patients.

**Skills**:Dental reception, medical reception, sales, proficient in Russian, Ukranian an asset

Monday-Friday (8:45 am-close)

3 Saturdays/month (9-3)

One day off during the week when you work Saturdays

**Job Types**: Full-time, Permanent

Pay: From $22.00 per hour

**Education**:

- Secondary School (preferred)

**Experience**:

- Dental receptionist: 1 year (preferred)

Work Location: In person

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