Store and Online Sales Associate
1 week ago
The store sales associate is responsible for dealing with any and all customer questions about the products and services the company offers. A sales associate is expected to be continuously updating their knowledge of the company products, services, and policies.
Complaint handling is a critical part of this position. Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact.
Another key responsibility is maintaining the presentation of the sales floor, products, cleanup, signage, and displays.
Online duties will include posting new items online, social media, processing orders and engaging online chat.
The incumbent is expected to multitask/manage between handling phones as well and dealing effectively with customers at hand.
Applicant must be fully knowledgeable about word, excel programs. and navigate through common apps.
Applicant must be reliable, trustworthy and have a clean record.
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 20 - 35 per week
**Salary**: $18.00-$20.00 per hour
**Benefits**:
- On-site parking
- Store discount
Day range:
- Monday to Friday
- Weekends as needed
Flexible Language Requirement:
- French not required
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
Work setting:
- Specialty store
Application question(s):
- Do you reside in Calgary, Canada while you are applying? If not please do not apply.
- This job requires lifting of small or big light boxes. Are you able to lift boxes?
**Education**:
- DCS / DEC (preferred)
**Experience**:
- posting and processing online order sales: 1 year (required)
- product customer service: 1 year (preferred)
- sales in Canada: 1 year (required)
Work Location: In person
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