Customer Service Representative
1 week ago
**Job Summary**
**Responsibilities**:
- Provide accurate information about products and services
- Process orders, returns, and exchanges
- Perform data entry tasks accurately and efficiently
- Upsell products or services to customers when appropriate
- Communicate effectively with customers to ensure satisfaction
- Analyze customer needs and recommend suitable solutions
**Requirements**:
- Excellent phone etiquette and communication skills
- Proficiency in English; fluency in Spanish is a plus
- Strong customer service and sales skills
- Ability to analyze information and solve problems efficiently
- Bilingual proficiency is advantageous but not mandatory
Pay: $17.50-$19.00 per hour
Expected hours: 40 per week
Additional pay:
- Commission pay
- Overtime pay
**Benefits**:
- Dental care
- Extended health care
- On-site parking
- Vision care
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Expected start date: 2024-11-15
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