Treatment Coordinator

1 week ago

Calgary, Canada Bow Trail Dental Full time

We’re a growing, modern dental practice known for delivering exceptional patient care with warmth, clarity, and efficiency. We’re looking for an experienced **Treatment Coordinator** who thrives on building trust, guiding patients through their care journey, and ensuring every visit runs smoothly.

**What You’ll Do**
- Welcome and support patients with empathy and professionalism
- Present treatment plans clearly, helping patients understand their options and maximize insurance benefits
- Send and receive predeterminations and audit insurance options to ensure accuracy before appointments
- Coordinate scheduling and financial arrangements for a seamless patient flow
- Follow up on consults where treatment wasn’t reserved and re-engage patients with confidence and care
- Track and follow up on outstanding treatment in the system to support patient health and practice goals
- Partner closely with the clinical and front office teams to maintain clarity, communication, and consistency
- Monitor case acceptance and contribute to practice growth through proactive follow-up and relationship building

**The Right Fit**
- You genuinely enjoy connecting with people and helping them say “yes” to their health
- You’re confident discussing treatment and financials while maintaining compassion and integrity
- You thrive in a structured, team-oriented environment where everyone contributes to shared success
- You bring organization, accountability, and a positive, proactive attitude every day

**Qualifications**
- Previous experience in a treatment coordinator or patient care role is a benefit
- Strong knowledge of dental terminology, insurance coordination, and treatment presentation
- Experience with dental software (Dentrix, Open Dental, or similar)
- Excellent communication, follow-up, and time management skills
- High-level communication skills, very warm
- High emotional IQ

**Why You’ll Love Working Here**
- Supportive, growth-minded team that values clarity and collaboration
- Modern digital practice with systems that make your job easier
- Competitive pay, benefits, and opportunities for development

Pay: $25.00-$33.00 per hour

Expected hours: 32 per week

Work Location: In person

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