Asset Manager

The Asset Manager acts as the primary point of contact for customer inquiries, acts to maintain customer relationships, leads or managers flow of projects, ensures budgets, margins, and timelines are met, and personnel resources are available. They are also responsible for sourcing out new opportunities within a customer's facility, quoting jobs, and following up with customers. This role has a requirement to travel at some level of frequency annually.

**What you'll do as an Asset Manager**:

- Contract management
- Detailed understanding of all obligations including service responsibilities, response times, reporting scope of work, billing rates, termination clauses, etc.
- Customer direct contact
- Technical ownership:

- Project electrical and mechanical design
- Operational understanding (design theory)
- Management of site turnover documentation
- Spare parts management (procurement and inventory)
- Warranty and RMA tracking
- Recommendations and suggestions for improvement
- Site safety and documentation
- Asset operating plans
- Preventative maintenance obligations and scheduling
- Corrective maintenance strategy (change order management, fixed price projects, etc.)
- Ticket management, escalation and close out
- Capital expenditure/Operational expenditure recommendations and management
- Co-ordination with field service dispatching
- Financial accountability (Project & Portfolio level P&L)
- Preventative maintenance tracking
- Corrective maintenance job tracking
- Subcontractor management
- Quoting and procurement for chargeable service work
- Performance/Availability guarantee (if applicable)
- Operational requirements
- Review and delivery (if applicable) of all field reporting
- Review of production and performance reporting (if applicable)
- Daily monitoring of SCADA (in parallel with Operations Centre's (ROC) monitoring platform)
- Travel to customer assets as required
- Other duties as assigned

**What we offer our employees**:

- Diverse and exciting industrial, commercial project and customer base
- Continuous training and skills improvement
- Career advancement opportunities, such as Business Development Manager
- Competitive wages
- Excellent benefit package (medical, dental, vision, wellness spending account)
- RRSP match program
- Employee Share Ownership Program

.and much more

**Do you have the Spark? Here's what we're looking for**:

- Five-Ten years of relevant experience in the renewable energy industry
- Three-Five years of experience with job quotes and project management
- Post-secondary degree or diploma an asset
- Must have a strong background in customer engagement and sales
- Solid knowledge of specific occupational code and legislation
- A valid “G” class driver license with a clean driving record
- Must be highly motivated with strong work ethic & excellent written & verbal communication
- Proficient in Microsoft platforms including Word, PowerPoint, Excel, Teams, and Outlook.
- Able to work in a fast-paced environment with strict deadline
- Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
- Speaking: Talking to others to convey information effectively.
- Writing: Communicating effectively in writing as appropriate for the needs of the audience.
- Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

**Who is Spark Power?**
- We provide end-to-end electrical contracting, operations and maintenance services, and energy sustainability solutions to the industrial, commercial, utility, and renewable asset markets.
- We have over 1300 employees across 38 offices across North America.
- We have numerous exciting projects in commercial, industrial, and institutional sectors across Canada and the US.