Service Navigation Specialist

NORWEST CO-OP COMMUNITY HEALTH JOB POSTING
Winnipeg School Division & Huddle NorWest
SERVICE NAVIGATION SPECIALIST
Internal/External Posting
1 FULL-TIME POSITION, TERM TILL FEB, 2026
Starting as soon as possible
**Service Navigation Specialist Role Description**:
The Service Navigation Specialists offer WSD schools a direct link to the supports available at Huddle NorWest and more broadly to other Huddle Manitoba sites. They are a direct resource and contact for School Support Teams - including Elder, Principals, Vice Principals, School Counsellors, IERTs/ Resource Teachers, Clinicians, Community / Intercultural Support Workers, Indigenous Graduation Support Teachers, other support staff. They are also a direct support for our school community parents/ guardians and family members.
**Hours of Work**: Monday to Friday, combination of some 8:30am-4:30pm; 10am-6pm; and 12pm-8pm shifts in addition to a possible Saturday shift as required.
**Duties and Responsibilities**:
Support school communities and caregivers to access supports in the areas of counselling, mental health / addictions, employment services and primary medical care, bridging school, community and home;
Form a strong collaborative relationship with each of the Manitoba Huddle Sites;
Directly link the Huddle services with Winnipeg School Division school support teams;
Ongoing communication and education to Winnipeg School Division Support teams on Huddle Services and part of the communication strategy (website, social media platforms, newsletters, staff meetings, meet the teacher) to ensure WSD school communities and caregivers are aware of the Service Navigation Specialist and the Huddles;
Collaborate with all levels of Winnipeg School Division administration, departments and school communities to identify needs and work with the Huddles to co-create supports (for instance newcomer mental health supports);
Work with the Huddles to identify opportunities to bring Huddle services into a variety of schools to remove the barrier to access (can include counselling supports, cultural activities, and other initiatives);
Identify and collaborate with previously established youth-run school leadership groups (GSAs, Sources of Strength groups, cultural groups);
Work within families and community systems as required to consult and navigate supports;
Link with other agencies as required for advocacy or support;
Work with the Huddles and Winnipeg School Division to eliminate barriers to services; (including transportation, hours of operation);
Collect data on service navigation interventions, connecting with students, families and schools, and measure outcomes and impact from service delivery model.
Valid driver's license and access to a vehicle required.
The Service Navigation Specialist will work within a number of overlapping teams: WSD School Support Teams (Principal/ Vice Principal, Counsellor/ Resource, Clinicians and others); Huddle Site (coordinator, counsellors, peer navigator, primary care providers); Huddle WSD Service Navigation Specialists Network (group of three members within the larger team).
**Experience and/or Training**:
Registered Social Worker
Registered Psychiatric Nurse
Registered Occupational Therapist
Registered Clinical Psychologist
Certified CCPA Counsellor (Canadian Counselling and Psychotherapy Association)
Other relevant or appropriate certification
Direct experience in a service navigation specialist role
**As well as**:
Minimum one year of experience doing similar work, in areas of counselling, clinical service or service navigation.
The Service Navigation Specialists will demonstrate successful experience in the following areas:
Knowledge of the education system and experience working with children, youth and families;
Work collaboratively in inclusive and diverse environments;
Knowledge of youth mental health and addictions;
Ability to work with families/ communities from a systems and/or human ecological approach;
Collaborating and liaising with diverse, multiple systems and collateral agencies including the education system;
Identifying, assessing and coordinating needs;
Project management, data collection, measuring impact of service delivery;
Strong understanding and experience working with diverse communities and from an inclusion framework;
Effective and strong communication skills;
Ability to work in teams but also independently;
Commitment to reconciliation and decolonizing practices.
**Closing date**: March 13, 2025
**Salary range**: $34.836-$46.372 per hour (as per MAHCP agreement)
Rupsi Parajuli, HR Assistant
NorWest Co-op Community Health
Access NorWest, 785 Keewatin St., Winnipeg