Group Sales Manager

**Group Sales Manager (Dual Property)**

**Job Summary**
Are you a dynamic sales professional with a passion for hospitality? Do you thrive in a fast-paced environment where you can build strong client relationships and drive revenue? If so, we invite you to join our team as a **Group Sales Manager**, supporting both the **Toronto Marriott City Centre** and **Sheraton Toronto Airport Hotel & Conference Centre**.

In this role, you will be responsible for responding to inquiries and proactively soliciting new business to maximize room and banquet sales. Reporting to the Director of Sales, you will negotiate, manage, and convert group business, ensuring an exceptional experience for clients while achieving revenue targets.

Be part of a collaborative and vibrant work environment where your dedication and creativity contribute to the success of two of Toronto's premier hotels..

**What we'll offer you**:
At the Toronto Marriott City Centre and Sheraton Toronto Airport Hotel & Conference Centre, we provide a fun, safe and supportive work environment in a culture that values diversity and inclusion.
- Competitive compensation and a comprehensive benefits plan which includes health insurance, dental insurance, vision care and more.
- Discounted hotel stays and food & beverage for you, your friends & family at over 7,000 properties worldwide across 131 countries and territories and 30 brands.
- A supportive, diverse, and inclusive environment for all that prioritizes understanding and integrating Team Members' unique perspectives and voices and that's committed to their mental and physical wellbeing.
- World-class service training program and job-specific training opportunities to empower life-long learning and to encourage Team Members to find the careers that are right for them.

**What it's like to work for us**:
Managed by Larco Hospitality, we believe that the heart of our company is our people. Your respect and wellbeing come first with us, and we will act ethically and with integrity to deliver the best working environment for you. As a member of the Toronto Marriott City Centre & the Sheraton Toronto Airport Hotel & Conference Centre, you will be guided by our core values of valuing differences, empathy & responsiveness, integrity, and teamwork.

**What You'll Do**:

- Achieve room night, meeting room, and F&B revenue targets through proactive sales efforts, including calls, site visits, and industry events.
- Develop and maintain relationships with key clients such as corporate businesses, meeting planners, and tour operators.
- Understand client needs and provide tailored solutions to maximize revenue and guest satisfaction.
- Prepare and send proposals, contracts, and correspondence in a timely manner.
- Accurately confirm bookings, negotiate rates, and adhere to hotel policies.
- Conduct detailed site inspections for potential group bookings.
- Track contracts and payments to ensure deadlines are met.
- Work closely with events, catering, and operations teams to ensure exceptional execution of group bookings.
- Respond promptly to group inquiries and follow up to ensure guest satisfaction.
- Represent the hotel at trade shows, industry events, and community functions.
- Monitor market trends and competitor activities to identify opportunities.
- Prepare sales reports and participate in regular sales meetings.
- Stay updated on industry trends and provide sales training to team members as needed.
- Other duties as assigned.

**What you offer us**:

- Hotel **group sales management** experience required.
- Proficiency in CI/TY, Knowland and Topline an asset
- Thorough awareness of local competitive market and account opportunities
- Willingness to conduct sales initiatives involving travel within North America
- Diploma/degree in hospitality or business preferred, or an equivalent combination of education and experience.
- Proficiency in Outlook, Teams, Word, Excel and Power Pointset.

Join us and be part of a team that delivers exceptional guest experiences while driving revenue success

Pay: From $65,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- On-site gym
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program
- Work from home

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: Hybrid remote in Ottawa, ON