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Service Associate

2 weeks ago

Winnipeg, Canada Seven Oaks General Hospital Full time

**Requisition ID**: 387594

**Position Number**: 20058811

**Posting End Date**: September 5, 2025

**City**: Winnipeg

**Employer**: Seven Oaks General Hospital

**Site**:Seven Oaks General Hospital

**Department / Unit**: Front Desk

**Job Stream**: Non-Clinical

**Union**: CUPE

**Anticipated Start Date**: 09/15/2025

**FTE**: Casual

**Anticipated Shift**: Days;Evenings;Weekends

**Work Arrangement**: In Person

**Daily Hours Worked**: 7.50

**Annual Base Hours**: 1950

**Salary**:$19.497, $20.081, $20.687, $21.305, $21.942, $22.601

Grow your career in the Winnipeg Health Region Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

**Position Overview**:
**Experience**:

- Experience working with membership computer software preferred; basic computer skills, essential.
- Previous experience answering phones and responding to customer inquiries in a reception desk setting preferred; experience answering phones in a customer service setting is essential.
- Minimum 1-year experience in a sales-based customer service setting preferred.
- Leadership experience would be an asset.

**Education (Degree/Diploma/Certificate)**:

- Grade 11, required.

**Certification/Licensure/Registration**:
Not Applicable

**Qualifications and Skills**:

- Strong communications skills, with a good command of the English language.
- Ability to multi-task in a fast-paced environment.
- Flexibility and independence in assessing situations and making effective decisions.
- Ability to deal effectively with conflict is essential.
- A friendly and outgoing personality that supports a customer service setting.
- Provide a positive, friendly, and welcoming environment for members and visitors.

**Physical Requirements**:

- Position includes standing for lengthy periods of time, lifting/moving tables and stacks of chairs, approximately 35 lbs.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.