Pt Front Desk Attendant

2025-14

**PART TIME FRONT DESK ATTENDANT-**
**PARKS AND RECREATION**
**(2 Positions)**

**Reporting to**:Manager Facility Operations Cowan Park Sportsplex
**Department**:Recreation
**Classification**: Part Time; Unionized
**Salary Range**:$18.49 to $19.05 per hour per Schedule “A”
**Starting Date: as soon as possible**
**Application Deadline**:By no later than **4:00pm on March 12, 2025**
**Why City of Woodstock?**:Known as the Friendly-City, Woodstock is located in the heart of Oxford County and blends big city conveniences with a small-town feel. With a growing population of over 45,000 welcoming citizens, Woodstock residents place high value on our small-town atmosphere, while enjoying urban amenities. The city is a great place to call home with amazing parks and trails, fantastic amenities as well as wonderful arts and cultural facilities. At the crossroads of highways 401 and 403, Woodstock has a thriving manufacturing sector and opportunities in agriculture, education and healthcare and convenient access to communities across Southwestern Ontario. Visitors can enjoy the city’s many festivals and delight in the many local shops and restaurants in Downtown Woodstock.

When you work for the City, you get to be part of an incredible team of dedicated people with a range of skills and experiences to share. Our team works together to help build a strong, connected community where people have access to the services they need, while enjoying a relaxed lifestyle. Other great benefits to working at the City of Woodstock:

- Join a growing and dynamic organization offering rewarding careers,
- Competitive Wages,
- Option to join a Defined Contribution Benefit Pension Plan (OMERS) where employee contributions are matched by the City,
- Training opportunities to support you in this role,
- And a great working environment for individuals committed to making a difference, just to name a few.

**Responsibilities**_:_**:

- Performs administrative duties for Parks and Recreation department including:

- Responds to telephone and counter inquiries,
- Receives and processes facility bookings and program registrations, using registration software,
- Shares knowledge of all programs with patrons,
- Monitors activities of public in change rooms and lobby,
- Knowledge and understanding of admission standards.
- Performs cashier duties including:

- Processes program registrations and fees,
- Receives admission fees and issues admissions for programs,
- Prepares daily cash reconciliation,
- Prepares bank deposit slips,
- Operates PerfectMind software and debit/credit card machine,
- Sells merchandise.
- Performs other facility-related duties.
- Works with general supervision.
- Assist customers with any concerns or questions.
- Performs other related duties as assigned from time to time.

**Qualifications**: Essential
- Grade 10 or equivalent and/or relevant experience would be considered.
- Excellent organization and time management skills.
- Excellent communication and interpersonal skills.
- Experience with computers required.

Preferred
- Minimum 1 year experience in customer service and/or cash handling or accounting experience.
- Standard First Aid with CPR-C and AED certification.
- Experience with registration software; use of PerfectMind Software considered an asset.

**Working Conditions**:

- Subject to frequent interruptions due to high volume of patron traffic in public office.
- Able to work flexible hours including daytime, evening, weekends, late nights and holidays, depending on the needs of the facility.
- Hours of work will not exceed forty-eight (48) hours in a two-week period in accordance with the C.U.P.E., Local 1146 - Inside Part-time Unit collective agreement.

**Please note**: Immediate family member, as per City of Woodstock Nepotism Policy, HR-015, shall not be employed in the City of Woodstock in any capacity under the following circumstances, but not limited to wherein the family member is in a supervisory or management capacity or responsible for the work of the individual or the department. A conflict of interest must be declared to the Director of Human Resources as outlined in the City of Woodstock Nepotism Policy, HR-015 as soon as it has been identified.

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