Program Coordinator, Corporate Sales and Training

Position Information

**Position Number**
- S01069**Position Title**
- Program Coordinator, Corporate Sales and Training**Division/Portfolio**
- Continuing Studies and Corporate Training**Department/Program**
- C/S Administration**Location**
- Kelowna**Other Flexible Work Options**

**Your Opportunity**
- Under the general direction the Associate Director, Continuing Studies and Corporate Training
- the Program Coordinator is responsible for implementing and evaluating new and existing CSCT programs and courses, in collaboration with the Program Administrator for contract training, with the goal of meeting and exceeding revenue targets within the Division.
- The Program Coordinator identifies and develops prospective clientele for corporate training. They design, develop and evaluate new courses and work with prospective clientele to develop and implement proposals which identify training to meet a client’s requirements.
- The role dedicates 50% of its focus to corporate training initiatives and the other 50% to managing contract training programs. This position conducts Level 1 market/feasibility analysis for new programs as directed and completes Tier 1 and 2 program reviews. The Program Coordinator is responsible for recruitment, selection, supervision and evaluation of CSCT instructors for new and existing CSCT training and acts as the first point of contact to address client and student concerns with respect to CSCT training.
- While this position reports to the Associate Director, the incumbent will also work directly with the Director of Continuing Studies & Corporate Training for mentorship and professional development.**Functions and Duties**

1. The corporate training Program Coordinator is responsible for business development to build the corporate client base, performs needs analysis, opportunity identification and recommendation of training solutions. Creates proposals; Manages and nourishes ongoing client and other stakeholder relations
- 2. Designs, develops, and plans new CSCT courses.
- 3. Plans, schedules and implements existing CSCT courses and programs.
- 4. Liaises with businesses, service providers, government organizations, school districts, senior secondary schools and not-for-profits in the region to answer queries and respond to requests regarding CSCT training.
- 5. Works with community and corporate partners to propose, negotiate and execute service agreements for delivery of existing courses and programs with the goal of meeting and exceeding revenue targets.
- 6. Works collaboratively with other Portfolios, institutions, organizations, and businesses to deliver specific CSCT programs and contract training to meet the requirements of corporate clients.
- 7. Assists in developing and updating short and medium range plans to support Division programs, courses and operations.
- 8. Prepares an annual plan and budget, according to established policies and procedures, for the approval of the Director relating to designated program portfolio, including new and existing open enrollment courses, existing certificate programs, and other projects related to the portfolio.
- 9. Monitors revenue and expenditure statements relative to approved budget with the goal of meeting or exceeding targets and maintains statistical data including trends, forecasts and projections.
- 10. Performs regular reviews of programs, projects, and services, including completion of annual Tier 1 and 2 reviews of certificate programs, and specified course clusters as requested by the Associate Director (for action as required in annual Unit and portfolio plans).
- 11. Responsible for recruitment, selection, supervision and evaluation of CSCT instructors for new and existing Continuing Studies courses.
- 12. Prepares staffing forms for CSCT instructors in new and existing general interest, part-time vocational and existing certificate program courses.
- 13. Ensures client and student concerns, complaints and suggestions are addressed in a timely fashion.
- 14. In cooperation with the Marketing and Communications Specialist, develops and supports implementation of promotional plans for new and existing courses as well as existing programs within designated portfolio.
- 16. Performs other duties as assigned.**Education and Experience**
- Diploma in a related area, with particular emphasis on technical writing, project management and instructional design. 2 to 5 years related experience, preferably in a post-secondary education environment utilizing commonly used student information, registration and finance systems.**Skills and Abilities**
- Demonstrated capacity to work effectively in a collaborative team environment, and in taking initiative with limited supervision/direction- Ability to deal tactfully and diplomatically with internal and external contacts- Must be flexible, extremely detail-oriented and able to manage high work volume and conflicting priorities in order to meet deadlines- Demonstrated project man