Inside Sales Representative

As an Inside Sales Representative, your responsibilities include but are not limited to the following:
**Responsibilities**:

- Provide accurate pricing and delivery quotation for inventory products and manufactured components for sales and customers.
- Provide information directly to sales and customers as required.
- Complete data entry of sales and purchase orders accurately.
- Ability to answer customer questions regarding, pricing, delivery and order status information
- Responsible for contacting vendors to inquire on product pricing and maintaining vendor relationships.
- Responsible for contacting customers following sales to ensure ongoing customer satisfaction and resolve any potential customer issues
- Responsible for issuing orders for production, ensure order accuracy and availability of inventory.
- Responsible for issuing purchase orders to fulfill manufacturing requirements with all appropriate documentation and monitoring production to meet delivery expectations.
- Create manufacturing part/product codes and BOMs in Fishbowl.
- Responsible for monitoring inventory levels for thread protectors and ensure they are ordered accurately when necessary.
- Create and/or assist in the creation of reports to properly document purchased product non-conformances.
- Responsible for issuing Certificates of Conformance and other QC documents, including NCR’s.
- Other duties as assigned.

**Qualifications**:

- 0-5 years of experience in procurement, inventory control, or inside sales capacity,
- Well versed in Microsoft Office, particularly Excel and Word.
- Strong organizational and problem-solving skills, as well as the willingness and ability to work as part of a dynamic goal-oriented team environment.
- Able to train in a high paced, exciting, and challenging environment
- Excellent organizational and communication skills, both written and verbal

**Considered an Asset**:

- Experience in oil & gas industry.
- Exposure to machine shop environment, products and vendors
- Strong business acumen with the ability to develop customer relationships and product knowledge to achieve sales targets and provide seamless customer service
- Ability to define customer specifications and needs in order to support in providing quote on an engineering product
- Experience with Fishbowl software

**Why Choose Complete Group?**

Complete Group offers a competitive compensation package, robust benefits, as well as limitless learning and growth opportunities. We select employees, not only for having the right skills, but also for their capacity and desire to improve themselves and our organization. We are looking at expanding our team with hard working, dedicated professionals that are looking to grow a career within our Company. By joining our team, you are also saying yes to a future filled with challenge and growth.

**About Complete Group**

Originated as Complete Tubular Products (CTP) in 2013, we aimed to provide a locally owned source of drill pipe tubulars for the oil and gas downhole drilling industry. As the market changed towards survival, additional business units, product lines, and services were purchased and/or started to complement and capture 100% of the sales and services surrounding the lifecycle of drill string tubulars. As of 2017, these independent business units have been consolidated under a single entity: Complete Group.

**Salary**: $50,000.00-$60,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flextime
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Leduc, AB: reliably commute or plan to relocate before starting work (required)