Client Care Coordinator

2 weeks ago


Montréal, Canada Services de Santé Paraide Inc. Full time

Paraide Healthcare Inc., a rapidly growing company in the Home Healthcare Industry, is searching for someone bilingual, dynamic, and looking for a new challenge to fill the position of Client Care Coordinator
- **Thursday-Monday 8 AM to 5 PM**.

**Days and Time**: **Thursday-Monday 8 AM to 5 PM** Duties include: Answering phones, Scheduling and Dealing with problems that arise Experience in Homecare an asset.

**Responsibilities**:

- Answering all incoming telephone inquiries while providing excellent customer service
- Be available to support customers as well as employees for emergencies and non-emergencies during scheduled night-time hours
- To assist in the day-to-day coordination of the care hours including arranging for emergency cover when required
- Maintaining computer system up to date at all times
- Time management and organizational skills are essential to ensure you meet the targets set to you

**Qualifications**:

- Bilingual - French and English
- Computer skills including Microsoft Office
- Strong decision making and problem-solving skills
- Ability to work independently as well as in a team
- Capacity to multitask with accuracy

**Salary**: $18.00-$20.00 per hour

**Benefits**:

- Paid time off

Schedule:

- 8 hour shift
- Day shift

Work Location: Hybrid remote in Montréal, QC



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