Full-time Front Desk Agent

1 week ago

Leduc, Canada Wyndham Garden Edmonton Airport Full time

Hotel Front Desk Agent responsibilities include:

- Keeping front desk tidy and presentable with all necessary material
- Greeting and welcoming guests as they approach the front desk
- Answering questions and addressing complaints

Job brief
We are looking for a pleasant **Front Desk Representative **to undertake all receptionist and clerical duties at the desk. You will be the face of the company for all visitors and will be responsible for the first impression we make.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

**Responsibilities**:

- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Greet and welcome guests
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Check-in and check-out guests
- Answering telephone calls
- Reservations

**Requirements**:

- Proven experience as front desk representative, agent or relevant position is an asset
- Familiarity with office machines (e.g. fax, printer etc.)
- Knowledge of computer networking
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- High School diploma; additional qualifications will be a plus

Availability: Weekdays, weekends, holidays

Please submit a resume if you have a valid working permit inside Canada/ Canadian or Permanent Resident only Thank you.

**Salary**: $15.00-$16.00 per hour

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability

Work Location: One location

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