Administrative Coordinator

Global Traffic Group, the leader in innovating ways to save lives, make roadways safer and create smarter, more efficient communities, is seeking a full-time** Administrative Coordinator** This position will be exciting and challenging, so if you are up for a new opportunity, please submit your expression of interest.

Are you passionate about business and eager to make an impact in a fast-paced environment? Do you thrive in roles where you can anticipate needs, solve problems before they arise, and create meaningful client relationships? If so, we want you on our team

**Company Values**:
Global Traffic Group is committed to its core values of **Mastery**, **Team Player**, **Visionary**, and **Get it Done**. We are looking for individuals who align with these values.
- **Mastery**: We value individuals dedicated to continuous learning and excellence in their field.
- **Team Player**: Collaboration & honest communication are essential in achieving our vision of safer roadways and smarter communities. Our teams show up and support each other.
- **Visionary**: Our goal is to innovate ways to save lives and create more efficient communities. We are looking for forward-thinkers who can think outside the box, develop innovative solutions, and have great ideas to contribute to our mission.
- **Get it Done**: We are results-driven and focused on achieving our goals. We need proactive and action-oriented individuals who can handle their role's responsibilities with diligence and a positive, helpful attitude.

**Key Responsibilities**:
**Administrative Support**:

- Spearhead streamlined standard operating procedures and administrative processes.
- Proactively prompt and flag priorities, ensuring nothing falls through the cracks.
- Facilitate meetings, including taking minutes, preparing agendas, and tracking action items.
- Maintain a well-organized environment to enable success with high attention to detail.
- Deliver executive administrative tasks to ensure efficient and effective workflow, communications, and operations.
- Provide support to the call center and cross-train in other departments as needed.
- Ensure strict confidentiality and the utmost discretion in handling sensitive information and communicating with all stakeholders.

**Executive & Leadership Support**:

- Provide high-level operational support to the COO, including project management, proposal writing, and leadership coordination, acting as a key backup for executive functions.

**Client Relations & Problem Solving**:

- Build and maintain strong client relationships by being the go-to person for inquiries and concerns.
- Navigate challenging situations tactfully and professionally, turning potential conflicts into positive outcomes.
- Anticipate client needs and deliver solutions before they ask, ensuring a seamless experience.

**Special Projects & Proposal Writing Support**:

- Actively participate in proposal writing in response to RFPs, collaborating with cross-functional teams to gather necessary information.
- Take on light project management responsibilities in support of the COO.
- Assist in the coordination and execution of unique projects and initiatives as assigned by the COO.
- Conduct research and prepare reports to inform decision-making.
- A passion for business and a hunger to learn and grow.
- Ability to think ahead, anticipate needs, and act proactively.
- Strong problem-solving skills and the ability to handle difficult situations with grace.
- Sales interest or experience is a plus.
- A driven, detail-oriented individual who takes pride in their work and enjoys being part of a dynamic team.
- Can maintain a realistic balance among multiple priorities while working in a high-volume & fast-paced environment with tight deadlines.
- Has high attention to detail and extremely high standards of literacy.
- Is a master relationship builder who can use high levels of discretion.
- Highly organized and passionate about process improvement.
- Demonstrates a trustful, positive, respectful, and resourceful mindset.
- Fluent in English with excellent written and verbal communication skills.
- Displays a positive, cheerful, and helpful attitude.

**Qualifications**:

- Proven experience in an administrative / Client relations or similar role
- Post-secondary education in business.
- Must be able to work in a fast-paced environment and well under pressure.
- Experience in project coordination and proposal writing would be an asset.
- Strong proficiency in using MS Office Suite, Asana, Office365 and other technology.

**What we offer**:

- Be part of a team that values innovation, excellence, and making a difference.
- Work in a collaborative environment where your ideas and contributions are valued.
- Opportunity to grow your skills and career in a company leading the way in our industry.
- Competitive salary and benefits package.

**Work Conditions**:

- This position is a full-time, 40hr/week requirement
- This position works 8hr shif