Service Assistant

2 weeks ago

Brockville, Canada Senior Support Services-CPHC Full time

Provide support for all Community Support programs, including but not limited to Meals on Wheels, Diners Clubs, Foot Care, Transportation, Respite, LifeLine, and Reception.
- Provide coverage and assistance to other Service Assistant positions when required.
- Support clients, managers, staff, and volunteers with emphasis on strong customer service.
- Input, update, and maintain client management system (NESDA) data for CSS programs.
- Ensure effective office and telephone public relations with clients, caregivers, volunteers, and other agencies.
- Troubleshooting and problem solving with clients and volunteers over the phone.
- Other responsibilities as assigned.
- The ability to efficiently and accurately enter and manage electronic client data within defined time frames is essential.
- Certificate from a recognized Community College in Office Administration or equivalent administrative experience is preferred.
- Course and/or experience in working with seniors and volunteers preferred.
- Strong organizational, multi-tasking, and problem-solving skills.
- Ability to work independently and as part of a team.
- Excellent customer service, oral and written communication skills a must.
- Valid driver’s license and access to a vehicle are required.

**This position is Casual with no guarantee of hours. The schedule will be determined by the organization based on organizational needs within operating hours, 8:00am - 4:00pm Mon-Fri.**

This position is unionized - SEIU Local 1 Canada.

Please submit your cover letter and resume in confidence to the attention of:
**Kirtus Selleck -**Human Resources Generalist | 2235 Parkedale Ave. Brockville, Ontario, K6V 6B2

**Job Type**: Casual

Pay: $22.55 per hour

Expected hours: No more than 37.5 per week

**Benefits**:

- Casual dress
- Company pension
- Disability insurance
- Employee assistance program
- Flexible schedule
- On-site parking
- Vision care
- Wellness program

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

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