Facilities Maintenance

**Help people create homes they love.** Join the Urban Barn team as a **Facilities Maintenance & Store Projects Lead** at our Home Office located in Burnaby, BC. With over 50 retail stores across the country, Urban Barn is a nationally recognized retailer known for high-quality furniture and inspiring home décor. We’re passionate about making our customers and our employees feel right at home.

Reporting to the Director of Sales & Store Operations, the Facilities Maintenance & Store Projects Lead will manage the day-to-day facilities and maintenance needs of Urban Barn’s chain of retail stores, as well as construction-related projects.

**What You Will Do**
- Partnering with the Director of Store Operations to effectively manage a directory of key trade and service partners at a national or regional level to support regular facilities maintenance and ad hoc repairs for our stores.
- Maintain and build working relationships with property managers, landlords, and general contractors.
- Perform semi-annual store visits to validate that vendor service level agreements have been maintained, and proactively identify opportunities for improving mechanical functionality, building brand aesthetics, and health & safety compliance in all facilities.
- Validate, repair and maintenance diagnoses performed by on-site technicians; analyze proposals to ensure costs and scope meet the needed repair.
- Prioritize and support the completion of store modifications and renovations to ensure that health and safety, brand, and budget requirements are met.
- Organize store projects from start to finish in collaboration with the President and Director of Sales & Store Operations.
- Complete store projects to ensure that budgets, specifications, and timelines are met or exceeded.
- Coordinate store closures, moves, and openings with key stakeholders.
- Negotiate with vendors and suppliers to obtain the best prices and delivery schedules.
- Complete administrative tasks related to store projects, tracking of costs, invoices and reports for budgets and capital requirements.

**Who You Are**
- Passionate about project management and facilities maintenance. High attention to detail and comfort managing multiple deliverables within time and cost parameters.
- Able to disagree without creating confrontational situations. Comfortable in having accountability conversations and holding trades to quality work.
- Strong communicator who keeps all pertinent parties appropriately informed and updated. Follow-up and follow through are cornerstones to your success for effective and conversations.
- Proactive and resourceful, with a knack for finding solutions, implementing process improvements and/or recommendations to help solve problems or improve maintenance and construction projects.
- Collaborative and value insight and perspectives from stakeholders to make better decisions and strengthen working relationships.

**What You Bring**
- Extensive experience in facilities maintenance, preferably in a multi-unit retail environment.
- Experience working with trade partners, service providers, property managers, and/or general contractors.
- Proven experience in managing retail store projects.
- Strong negotiation skills.
- Relevant certifications in facilities management, project management, or a related field would be an asset.
- Excellent verbal and written communication skills, with the ability to build and maintain effective working relationships with internal teams and external partners.
- Strong organizational skills, attention to detail, sound judgment, and ability to multitask.
- Availability to travel across Canada as needed.

**Why Join Urban Barn**:

- We don't just sell home décor, we help furnish life's biggest moments.
- Competitive salary
- Hybrid work setup
- Group benefits (health, dental, and vision coverage)
- A Group RSP program
- A 40% discount on Urban Barn products
- Opportunities for professional development and advancement
- A fun work environment with a collaborative team that loves to talk design.

Urban Barn offers a welcoming environment where inclusion, diversity, and equity are paramount. We are committed to creating and strengthening a culture of respect and openness in all our stores, warehouses, and offices.