Waverley Inn: Housing Support Worker

**EMPLOYMENT OPPORTUNITY**

**Title**:Waverly Inn: Housing Support Worker
**Department**:Housing
**Classification**: Full-time
**Hours**:8 hour shifts, 3:30pm-11:30pm
**Location**: Halifax

YWCA Halifax is a progressive, multi-service, not-for-profit organization dedicated to improving the lives of women, girls, two-spirited and gender diverse people and their families at critical turning points in their lives. We work to transform lives by providing a continuum of services and programs that drive lasting positive change. We strive to change the underlying issues that are root causes of inequality, violence, poverty, and homelessness. Our four program focus areas include: promoting the health, wellness, and leadership of women and girls; advancing women’s economic and housing security; delivering quality, accessible, early learning, and childcare; and working to end violence against women, girls and gender diverse individuals.

**Why work for the YWCA**

Staff at YWCA Halifax enjoy a supportive and dynamic team environment, a commitment to staff growth, a connection to the national and international YWCA movements, learning from colleagues in a multiservice agency, and a strong shared vision.

**Why YOU should apply**

**Program Overview**

The YWCA Halifax will be operating a 32-room housing program for single, unaccompanied women and gender diverse people, aged 19+, named Waverly Inn. The program will offer living accommodations in the form of a bachelor room with a private bathroom, with shared common rooms and kitchen. Housing is anticipated to be long-term for the duration of the building’s leasing contract. As with all of the YWCA’s housing programs, the goal is to provide safe, secure and supported housing to women and gender diverse people who have experienced barriers to stable housing.

**Role of the Housing Support Worker**

The Housing Support Worker will work in teams of two to support the daily operations of Waverly Inn. The Housing Support Worker will work to ensure the safety and support for residents while on shift. The worker’s role will include providing navigational support, referrals and supportive programming to residents.

**Essential Duties of Position**:

- Responsible for direct service delivery to residents, this may include: Case management, Navigation, Advocacy, Life skills programming, Eviction prevention, Conflict resolution, General support.
- Awareness of local community resources and agencies to assist in wrap around supports for residents in need.
- Daily monitoring of safety and risk management concerns.
- Maintaining daily records and notes.
- Maintaining operational standards.
- Light cleaning to maintain the cleanliness of shared spaces.
- Ensuring the policy and procedural guidelines are followed.
- Advance the mission and vision of the YWCA Halifax

**Qualifications and Requirements**

The Housing Support Worker will hold a degree/diploma in social services or related field such as, social work international development studies, sociology, child and youth studies, education, health promotion, or equivalent education and experience. They will have a minimum of 6-12 months’ experience within supportive housing programs within homelessness. The Housing Support Worker will have an understanding of feminist theoretical perspectives and intersectionality. Also, of issues such as racism/colonialism, violence against women, sexualized human trafficking, sexual health, and poverty. They will have knowledge of, and experience with community-based, trauma-informed, harm reduction practices as well as a strong commitment to ongoing learning and development in these areas and experience working in collaborative environments on complex issues involving multiple and diverse stakeholders. There should be a high proficiency in the following:

- Delivery of direct support services
- Collaboration
- Communication, both written and oral
- Interpersonal skills
- Computer literacy
- First Aid/CPR
- Non-Violent Crisis Intervention

YWCA Halifax is committed to diversity, and we welcome all suitably qualified applicants from all backgrounds to apply. YWCA Halifax is governed by, employs, and serves diverse individuals and community members. Self-identification by applicants does not guarantee an interview but we want you to know that we understand that lived experience of racialization, Indigeneity, (dis)Ability, and gender diversity are their own knowledge and expertise. We value this expertise and consider it as we discern who to interview.

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift
- Evening shift
- Weekends as needed

Application question(s):

- Are you legally entitled to work in Canada?

Work Location: In person

Application deadline: 2025-07-28