Gaming Technical Administrator

3 days ago

London, Canada Ontario Regional Corporate Office Full time

**Job Type: Full-Time - On Site**

**The Gateway to Your Future**

This is the perfect opportunity for an individual who thrives in a fast-paced, dynamic environment to create memorable customer service experiences. The Gaming Technical Administrator responsible for scheduling, coordination, and upgrades to electronic gaming equipment within all Gateway Ontario Casinos. Also responsible for ordering, shipping, receiving and inventory controls for slot machine parts within the Gateway Corporate warehouse in London,

**We Provide**
- Full benefits package for full-time employees
- Retirement savings plan
- Exciting, supportive and fun work environment
- Family and friends discounts on travel, tech, food, beverage, and fitness
- Development and training opportunities

**Key Responsibilities**
- Accurately maintains and responsible for Slot Files across all of Gateway Casinos in Ontario which includes maintaining lists for all software.
- Tracks, maintains, and orders all software that’s affected by the Alcohol and Gaming Commission revocations and customer notifications from Slot Vendors for all of Gateway Casinos in Ontario.
- Accurately maintains proper gaming logs to comply with the AGCO, OLG and Internal Company Regulations
- Maintain and improve the preventive/predictive maintenance system and follow-up to ensure safe, timely and satisfactory completion of slot preventative maintenance work.
- Tracks the gaming machines malfunctions, causes and parts involved.
- Creates or initiates records, reports, and other administrative documentation in a timely manner as required to meet the expectations of the organization.
- Completing daily Shipping/Receiving paperwork including but not limited to internal company transfers.
- Scheduling all inbound and outbound loads and input information into the Warehouse schedule.
- Assisting in all aspects of inventory control including cycle counts, inventory adjustment forms, and running daily reports on inventory issues.
- Stocking, Issuing and Tracking all off-site warehouse inventory.
- Track inventory levels and identify, develop, and implement process improvements to reduce inventory, minimize costs and maximize working capital.
- Maintain warehouse shipping, receiving and storage areas.
- Coordinate removal and destruction of expired/damaged inventory.
- Coordinate repairs for any slot part inventory with repair vendors
- Maintain warehouse equipment (forklifts, pump tracks, etc.).
- Perform other related and compatible duties as assigned.

**What You Bring**- Ability to communicate clearly and effectively both orally and in writing
- Excellent time management skills: ability to prioritize
- Willingness to learn and to grow with the company and motivated to take on additional projects and solve problems
- Highly organized multi-tasker who works well in a fast-paced environment
- Strong understanding of casino products (slots & table games), systems and/or similar environments.
- Specific knowledge of the Gaming regulations within Ontario
- 3-5 years of casino and/or operations industry experience or equivalent combination of education and experience.
- Forklift license (preferred)
- Individual must have or be eligible for AGCO Licensing.

**Why Work for Us?**

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