Specialist, Community Engagement

Calgary Economic Development (CED) is an opportunity-maker, helping to spark and fuel Calgary’s growth. Our mandate is to position Calgary for long term economic success, through the expansion, retention and attraction of companies, capital and talent. We offer a wealth of information to help everyone succeed and we tirelessly promote Calgary, in Canada and around the world. We are passionate about our role in shaping and sharing Calgary’s story, a place of blue sky thinking and unexpected opportunities.

**About the TalentED Greater Calgary Project**:
**Job Summary**

The** Specialist, Community Engagement** will be the primary point of contact for community organizations, such as youth employment centres, and post-secondary institutions (PSIs) for TalentED Greater Calgary. The Specialist will work closely with collaborators to coordinate skills development programming and job search support for youth, such as artificial intelligence (AI) bootcamps and competency assessments, to help prepare youth for work-based learning (WBL) opportunities. They will act as a conduit between PSIs and Employer Engagement Specialists for prospecting WBL opportunities.

This is a full-time contract position with a minimum in-office requirement of 3 days a week.

**Key Responsibilities**

Community Engagement
- Establish and maintain trusting relationships with community organizations and PSIs to create aligned skills development programming for youth within greater Calgary.
- Coordinate with collaborators to organize and deliver AI bootcamps, skills development workshops, competency assessments, and credentialling for youth.
- Coordinate with collaborators to ensure job search support availability (e.g. resume reviews, interview preparation, career planning) to complement skills training activities. Refer youth to established job search support resources as needed.
- Coordinate with team to track completion rates and follow-up for competency assessments.
- Ensure community engagement is inclusive and responsive to the needs of marginalized or underrepresented groups throughout interactions with stakeholders.

Placement Coordination
- Coordinate PSI requests for assistance with prospecting WBL opportunities (e.g. projects, apprenticeships). Outreach and receive requests for WBL opportunities and relay needs/priority industry areas to Employer Engagement Specialists for prospecting.
- Analyze information from community employment centres and PSIs on program offerings and youth. Work with Employer and Community Engagement team to better understand complementary skills development activities for youth.
- Make connections between requests from employers on potential talent needs and potential youth/programs. Regularly communicate with Employer Engagement Specialists to support WBL placement opportunities.
- Identify challenges or concerns raised by community organizations or PSIs and work with TalentED Secretariat and stakeholders to address concerns.

Resource Development
- Identify, create and maintain resources and reference materials for skills development programming for youth.
- Identify concerns or areas of improvement for developed catalogues, templates, and tools.
- Coordinate with Operations and Technology team to implement improvements to catalogues, templates, and tools.

Data Collection
- Track collaborating community organizations and PSIs in Customer Relationship Management (CRM) system.
- Support with coordination of additional events as it relates to engaging the community and increasing WBL placements; collect attendance and community feedback from events to support project goals.
- Coordinate with Operations and Technology team to develop surveys for youth and community stakeholders. Collect project feedback and determine areas for continuous improvement.

**Let’s Talk About You**

You’re a collaborative and adaptable professional who thrives on building meaningful relationships with community organizations and post-secondary institutions to foster skills development and placement opportunities for youth.

You have a passion for our city and are excited at the prospect of working on projects that build on the energy of our community. You are collaborative, detailed-oriented, deliver high-quality work and thrive in a fast-paced environment

**Education**

Post secondary degree or diploma in a relevant field e.g. Career Development, Human Resources, Education.

CPHR designation considered an asset.

**Experience**

Minimum 3 years of experience in work-based learning, career development, workforce development, or talent development.

Previous experience working at or collaborating with post-secondary institutions.
- Note: An equivalent combination of education and experience may be considered._

**Key Skills and Competencies**
- Customer service mindset
- Excellent written and verbal communication skills used to relay information, facilitate training, and resolve conflict
- Strong relationship building and stakeh