Bilingual (English-french) Customer Service Claims

2 weeks ago

Bowmanville, Canada Phoenix A.M.D. International Inc. Full time

IMMEDIATE OPPORTUNITY AVAILABLE

**Bilingual (English-French) Customer Service Claims Specialist**:

- Based in our Bowmanville Head office.
- + $19/hr to start and great benefits plus lots of extras.
- Monday to Friday, 9am to 5pm (40 hrs).

**Main day to day responsibilities**:

- Check in /communicate with customers to help resolve their claim/issues.
- Address and close open claims efficiently and in a time sensitive manner.
- Accurately and efficiently record required data in claims database.
- Build trust with retailers and consumers by resolving issues in a timely manner.

**You are the ideal person if you are**:

- Bilingual-French & English.
- Comfort/experience with Outlook and Excel would be beneficial.
- Great communicator who’s proficient in problem solving.
- Willingness to learn.
- Performance driven.
- Resourceful
- Ability to adapt quickly with great time management skills.
- Organized to meet deadlines & work well under pressure.
- Empathetic & patient with a passion for helping people.
- Amazing attention to detail.
- Thriving in a fast-paced fun environment and can put yourself in the customers shoes.

Training will be provided.

**Job Types**: Full-time, Permanent

**Salary**: From $19.00 per hour

Expected hours: 40 per week

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Profit sharing
- Store discount
- Vision care
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- French (required)

Ability to Commute:

- Bowmanville, ON L1C 4P8 (required)

Work Location: In person

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