Operations Coordinator

**Operations Coordinator**

Full Time Contract Position (18 months) - Ottawa, ON or Toronto, ON reporting to the Operations Manager.

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Profoundry is seeking an Operations Coordinator to join its shared services team In this role, you will leverage your operational expertise to support our office’s across Canada. Reporting to the Operations Manager, you will be responsible for a variety of tasks including office management, contracting coordinator, administrative support, and systems administration.

**RESPONSIBILITIES**:

- General Office Management_
- Order office supplies for all offices;
- Coordinate with landlords and property managers as needed;
- Manage desk moves and set-ups, update floor plans and workstation tracking documents, furniture reconfigurations;
- Manage inventory of supplies and storage;
- Organize quotes for any office maintenance/renovations within budgets established by the Operations Manager;
- Assist with the coordination of office events (e.g., annual employee charitable giving campaign, client appreciation events/socials, annual charitable events, staff parties/celebrations, etc.); and
- Coordinate procurement of keys/access cards for new staff and return of items from departing staff.
- Contract Coordination_
- Prepare and review MNDAs/NDAs with new and existing clients;
- Prepare and review service agreements and subcontractor agreements; and
- Coordinate internal and external signatures on agreements.
- Systems Administration/Support
- Administer company cellphone plan;
- Administer and provide employee support on VOIP phone system;
- Provide other administrative support tasks such as scheduling, preparing documents and making travel arrangements as needed.

**QUALIFICATIONS**:

- 1+ years of office administration or operations experience, preferably in a consulting, or professional services environment;
- A diploma in business administration would be an asset;
- A professional and courteous attitude;
- A service-oriented approach;
- Excellent verbal communication and interpersonal skills;
- The ability to work well independently and as part of a team;
- Flexibility, good judgment and initiative;
- Demonstrated ability to pay close attention to detail;
- Strong organizational skills with the ability to prioritize and problem solve;
- Aptitude for learning and mastering new systems and technical platforms;
- Strong technical/troubleshooting skills;
- Ability to manage multiple projects on tight deadlines and prioritize appropriately;
- Capability of assuming responsibility and exercising independent judgement; and
- High proficiency with Window-based computer systems, in particular MS Office Suite (Word, Excel, Outlook, PPT, Teams).

**THE BENEFITS OF WORKING FOR OUR GROUP OF ORGANIZATIONS**

In addition to getting to work with the best and the brightest on interesting and meaningful projects, our team members have access to the following benefits:

- Work-Life Balance_
- Our passion and philosophy towards sustainability extends to the employee lifecycle, so there is no corporate culture of crunch or burnout here; and
- Ample flexible PTO days and our generous overtime policy allow our team members to make an impact while still having the freedom to focus on what matters most to them.
- Comprehensive Compensation Package_
- Competitive salaries; and
- Comprehensive benefits including extended health care, life, vision, and dental.
- Personalized Career Coaching_
- Personalized career and training and development plans as well as training and development time, coaching and funding that get you to where you want to be;
- Free access to world-class virtual and in-person sustainability events, hosted by GLOBE Series and Leading Change; and
- Health & Wellness and Personal Leave Time_
- Group benefit programs including extended health care, vision care, dental, long-term disability, and employee assistance program;
- Discounted GoodLife Fitness Membership;
- Flexible paid time-off policy and volunteer days; and
- Official observation of the National Day of Truth and Reconciliation, for a total of 12 paid statutory holidays annually.
- Commitment to our Communities and the Environment_
- Annual Employee Eco-Fund provides grants for investing in personal projects resulting in advanced emissions reductions or a greener economy. Examples of previously funded projects include solar panels, heat pump, zero-emissions vehicles;
- Organizational commitment to donating a minimum of 1% of revenue annually; and
- During our annual Month of Giving, any official donations made by employees will be matched dollar for dollar by the company.
- Flexible Work Schedules/Locations_
- Collaborative offices in Vancouver, Calgary, Ottawa, and Toronto, and the ability to work remotely anywhere in Canada; and
- Opportunities to participate in employee-based committees such as our Green Team, Justice Equity Diversity and Inclusion Committee, Health and Safety Committee, Mental Health Committee, and Cult