Job Development Specialist

**Position Title**: Job Development Specialist
**Department**: Employment Services
**Program**: Integrated Employment Services
**Status**: Full-Time, Regular
**Salary**: $32.462- $38.189
**Application Deadline**: until filled
Who are we?
Pinecrest-Queensway Community Health Centre is an innovative, community-based, multi-service centre. We strive to meet the needs of the diverse communities we serve. We work in partnership with individuals, families, and communities to achieve their full potential, paying particular attention to those who face barriers to care due to race, gender, income and/or ability. PQCHC is an equal opportunity employer and values diversity in its workforce. If at any stage in the selection process, you require accommodation due to a disability, please let us know the nature of the required accommodation.
**Job Summary**:
The Job Development Specialist is responsible for supporting clients in their journey toward sustainable employment by developing and maintaining strong relationships with employers. This position delivers employment services geared to the needs of specific target groups and is responsible for working with job seekers and employers within an assigned caseload. This position works within a Case Management Team (POD) of Employment Specialists, Job Development Specialists, and Job Coaches/Job Retention Specialists to provide wrap around supports to clients with the purpose of ensuring clients achieve and maintain sustainable employment. The Job Development Specialist is responsible for identifying suitable job opportunities, advocating for job seekers with diverse backgrounds, and coordinating job placements that meet the needs of both clients and employers.
**Job Specific Responsibilities**:
Direct Client Service
- Provides individualized services to employers and clients to ensure labor market attachment for clients who are unlikely to become employed on their own.
- Works within an employer outreach and partnership strategy framework to establish and maintain a positive and supportive working alliance with employers.
- Strong ability to market employment services to potential employers.
- Proactively build and maintain relationships with local employers, industry associations, and community stakeholders to generate job leads and placement opportunities.
- Conduct employer outreach and networking events to promote employment services and develop job opportunities for clients.
- Performs Intakes and assessments for employers and determines employer needs.
- Manages employer caseloads and maintainsa database of employers and job vacancies.
- Coordinate and support client-centered job matching, interviews, and hiring processes for clients, including pre-screening and interview preparation.
- Reduces barriers to access services for the populations served by the program, including advocacy and creating opportunities for job matching, job development, and job carving, leading to opportunities for long-term employment for clients.
- Assesses, negotiates, and determines incentives/subsidies for client work placements.
- Assesses the need for workplace accommodations and negotiates these with employers.
- Ensures placement employer scan provide safe and appropriate placement opportunities.
- Ensures placement employers follow relevant legislations and meet program requirements. Develop and monitor, training plans in partnership with clients and employers for all placements.
- Monitors client placements with employers and mediates/resolves arising issues to ensure successful completion of placement and ongoing employment.
- Leads hiring events, employer events, and group training sessions.
- Delivers services in a variety of formats including both in-person and virtually using different platforms.
- Works collaboratively with team members and clients to support the client’s journey through services including leading and participating in case conferencing.

Administration
- Maintain accurate records of employer contacts, job orders, client placements, and outcomes in the case management system.
- Track and report on employment outcomes and trends to inform program development and continuous improvement.
- Maintains electronic client records and protects the confidentiality of the information.
- Participates in regular chart audits and reviews.
- Performs administrative functions as required by the program.
- Assists in maintaining the program database by entering data, generating reports, supporting analysis, and regular auditing of data integrity.
- Ensures all data is accurate and entered on a timely basis.
- Collects statistics and prepares reports as required.

 Teamwork and Collaboration
- Collaborate with the Case Management team to understand client profiles, readiness, and vocational goals.
- Provides resources and support to program staff pertaining to specific client issues.
- Maintains effective communication of information among internal and external stakeholders.
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