Client Specialist, Regina

3 days ago

Regina, Canada BDE Marketing Inc. Full time

**Role Description**:

- Develop a rapport with clients, demonstrating a friendly and helpful manner to put them at ease
- Maintain a neat and clean appearance to represent a positive image of the organization and its brand at all times
- Participate in training and professional development and put new skills to immediate and meaningful use
- Foster a positive and pleasant working relationship with members of the customer service sales team
- Familiarize self with current information about projects and campaigns
- Accurately record customer demographics, or other information digitally or in written form

**Job Type**:

- Full Time, Part Time
- Must be available Monday to Friday

**Requirements**:

- Customer service or sales experience is an asset
- Strong verbal communication skills in the English language
- Willingness to interact daily with clients/donors from a wide range of cultures and backgrounds
- Must be comfortable working independently and making minor decisions without direct supervision
- Good sense of organization and keen attention to detail
- Knowledge of customer service best practices and desire to participate in trainings and professional development
- Ability to perform well in a fast-paced working environment
- A customer service “superstar”
- History of reliability and dependability
- Strong ability to communicate over the phone
- Someone who’s not afraid to do donor acquisitions

**Benefits**
- Base pay + Commission
- Paid training and on-going coaching and support
- A positive and supportive work environment
- Opportunity to work with teams and travel across Canada
- **Personal transportation or license not required for this role**

**Job Types**: Full-time, Part-time

**Salary**: Up to $42,201.00 per year

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus pay
- Commission pay

Ability to commute/relocate:

- Regina, SK: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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