Operations Coordinator

1 week ago


Calgary, Canada Summit Fleet Full time

Job description

The Operations Coordinator will join the Summit Fleet Calgary Operations team, playing a key role in developing strong relationships with our customers.

**Responsibilities**:

- Provide customers with outstanding Customer Service and be their trusted Fleet Lease Expert
- Manage all day-to-day tasks that occur in relation to leasing and fleet services for a portfolio of clients. These tasks may include but are not limited to:

- Vehicle Acquisition
- Vehicle Terminations/Remarketing
- Services Set Up and ongoing service-related tasks
- Following Customer Policy
- Ensuring billing accuracy
- Customer portal demo’s/training
- Updating information in various systems
- Work as a ‘team of 2’ on all accounts with the Account Manager
- Respond quickly and accurately to all customer inquires
- Assist Sales by providing them with leads from within portfolio

**Requirements**:

- The right personality - “fit’ within our team is very important
- Posses a strong Customer Service focus with a desire to exceed customer expectations
- Critical thinker with strong problem-solving abilities
- Strong attention to detail and accuracy
- Excellent time management skills, able to prioritize tasks and requests
- Intermediate knowledge of Excel, Word, and Outlook
- Exceptional communication skills, both oral and written
- Ability to work in a fast-paced environment
- Automotive or Fleet experience an asset, but not required

**Compensation and Benefits;**
- In addition to competitive pay, we offer our employees;_
- Group Health after 90 days
- Dental
- Life and Disability Insurance
- Paid vacation
- Employee Vehicle Purchase Program
- Professional work environment with job training and advancement opportunities

If you are in alignment with our values of integrity, transparency, professionalism, and teamwork - now might be the time for you to accelerate your career as part of one of the 50 Best Managed Companies in Canada.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Store discount

Schedule:

- 8 hour shift



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