Customs Clearance Coordinator

1 week ago

Vancouver, Canada A & A Customs Brokers Full time

**Overview**:
This is a** remote position** with working hours from **3:00 p.m. to 12 a.m. PST**, Monday through Friday, working 37.5 hours a week, reporting directly to the Canadian Release Operations Manager. There will be bonus compensation for working the evening shift.

**Key Responsibilities**
- Review documentation and prepare customs release entries for processing.
- Process and manage Highway releases.
- Analyze documents to determine applicable tariff classifications, duties, and tax rates.
- Collect supplementary information or documentation as required from customers, carriers, CBSA, and others.
- Handle and resolve challenging situations professionally and effectively.
- Liaise with other teams for entry follow-up as required.
- Maintain strong knowledge of Canadian ports and warehouses.
- Enter data into computer systems accurately and efficiently.
- Complete files within required timeframes and in accordance with A & A and Canadian regulations.
- Review files for accuracy and errors, ensuring compliance.
- Handle phone inquiries.
- Perform other duties as assigned.

**Qualifications**
- **Experience**: Preferred 2+ years of customs clearance coordination specializing in Highway shipments.
- **Certifications**: A Certified Customs Specialist (CCS) or equivalent Canadian designation is preferred.
- **Skills**:

- Experience with ITMr4, Cargowise, and/or CANdata systems is an asset.
- Tech-savvy with a knack for picking up new systems quickly and finding efficiencies in digital tools.
- Effective and efficient work habits, including punctuality, responsiveness, and multitasking.
- Strong understanding of Canadian rules and regulations for the importation of goods.
- Professional interpersonal and communication skills (both written and verbal, including active listening).
- Exceptional problem-solving and critical-thinking abilities.
- Highly organized, self-starter, flexible, and independent.
- Proficient in Gmail/Front, Google Drive, and Google Sheets.

**Why Join A & A Customs Brokers?**
- Work in a collaborative and professional environment with opportunities for continuous learning.
- Competitive salary and benefits package.
- Be part of a team that values innovation and client success.

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