Server

1 week ago

Canmore, Canada Stone Creek Resorts Full time

**Server - Silvertip**
- Are you passionate about creating exceptional dining experiences? Join our team as a _**_Server_**_ and provide outstanding service to guests while working in a dynamic and welcoming environment._

**Position Summary**

Reporting to the Food & Beverage Manager - The **Server** is responsible for delivering attentive, efficient, and friendly service in a dining setting. This role includes taking food and drink orders, serving meals and beverages, and ensuring a high level of guest satisfaction. The Server must possess thorough menu knowledge, handle transactions accurately, and address guest inquiries or concerns with professionalism and care.

**Why Silvertip Resort**
- Discounted: golf privileges, staff meals, restaurant meals, grocery and golf shop purchases at Silvertip Resort & Eagle Ranch Resort.
- Staff Accommodation on site. $23 per day.
- Our people experience working at a world-class Golf resort.
- We offer a diverse and engaging work environment in a unique location.
- Close to many outdoor adventures - Banff National Park, Kootenay National Park, Sunshine Resort, Lake Louise Resort, Kicking Horse Mountain Resort, etc.

**Key Responsibilities**
- Greet guests warmly, provide menu recommendations, and address dietary preferences and restrictions.
- Accurately take and process orders using the point-of-sale (POS) system and coordinate with kitchen staff for timely service.
- Serve food and beverages with proper presentation and adherence to service standards while monitoring guest needs throughout the dining experience.
- Maintain clean and organized dining areas, including setting and clearing tables, and ensure back-of-house areas are hygienic and tidy.
- Adhere to ProServe standards, alcohol service regulations, and all health and safety protocols, including proper food handling.
- Present checks to guests, process payments accurately, and reconcile daily transactions following company policies.
- Assist in setting up and serving for special events or banquets, including arranging seating and preparing service stations.
- Monitor inventory levels, report shortages, and assist in training new servers on menu items and service techniques.
- Address guest complaints or concerns according to procedures, escalating issues to management when necessary.
- Contribute to departmental briefings, collaborate with colleagues, and assist in other resort areas as required.
- Other duties as assigned.

**Requirements**:

- Strong communication and interpersonal skills.
- Flexibility to work in all Food & Beverage outlets.
- Diploma or degree in hospitality is an asset.
- Eligible to work in Canada full-time.
- Able to lift, push or pull up to 40Ibs.
- Ability to manage multiple tables and tasks efficiently, especially during busy service periods.
- Positive attitude and commitment to delivering exceptional guest experiences.
- ProServe certification or willing to obtain.
- Previous serving or hospitality experience is an asset but not required.
- Flexibility to work various shifts, including weekends and holidays.

**_ Duration: This is a Full-Time seasonal position, April to October. Overtime during busy periods may be required._**
- Stone Creek Resorts Inc. is committed to supporting a diverse workforce from various communities within which we operate. We encourage all qualified professionals without regard to race, gender identity, colour, sex, marital / family status, citizenship, religion, sexual orientation, aboriginal status, age, etc. to apply._

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