Tenant Placement Specialist

2 weeks ago

Oshawa, Canada Durham Region Non Profit Housing Corporation Full time

DRNPHC is in the people business and believe housing is a human right We make lives better every day by providing affordable rental housing at our 18 properties throughout the Durham Region. Our property complexes, with a mix of apartment buildings and townhomes, help us to meet the needs of Durham Region’s diverse population.

We are growing our 1,200-unit portfolio through innovation and the expertise of a solid team of employees who passionately care about making a positive impact each and every day.

**JOB DESCRIPTION SUMMARY**:
**JOB FUNCTIONS**
- Communicates both written and orally using multiple channels with a variety of stakeholders both internal and external to the organization
- Works independently and within a team environment, with a focus on quality, accuracy and deadline compliance
- Provides excellent customer service
- Ensures vacant units of all types are rented as soon as they are available by using internal waitlists, Service Manager waitlists and programs and marketing units as required
- Develops and deploys administrative processes and policies to complete and or revise leases and provides reports as required
- Assists the Director, Tenant & Housing Services with special tenant situations and other support as needed
- Ensures a positive applicant and tenant experience throughout the rental process

**Knowledge**:

- An understanding of non-profit housing including its opportunities, challenges and issues and how safe and affordable housing contributes to quality of life
- A basic understanding of general real estate leasing with a specific focus on non-profit subsidized and affordable housing leasing processes
- Knowledge of Microsoft Office Suite of programs - Word, Excel, PowerPoint, Outlook
- General understanding of social media and the internet and how it can be applied to the duties of this position
- Knowledge of the Housing Services Act, Human Rights Code and Residential Tenancies Act
- Thorough knowledge on social services and community resources

**KEY QUALIFICATIONS**:

- Completion of post-secondary program such as social services, human services, marketing and business diploma or a combination of education and experience
- Professional designation such as Certified Leasing Officer (CLO)
- 3 -5 years relevant experience
- Valid driver’s license, reliable vehicle and adequate insurance
- Satisfactory Police Security Clearance for Vulnerable Sector

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: $45,000.00-$48,000.00 per year

Schedule:

- Day shift
- Monday to Friday

COVID-19 considerations:
Formal COVID-19 precautions are in place for employees and customers.

Ability to commute/relocate:

- Oshawa, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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