Clerk/receptionist
5 days ago
Posting Type
Permanent
End Date (if applicable)
Classification Title
FT Support Staff D
Pay Band
D
Min Salary
$26.77
Max Salary
$31.01
Position Summary
The incumbent provides a variety of administrative services in support of Northwest Employment Works ( NEW ); Employment Ontario’s Employment Services program. Acts as liaison/support between MLITSD and Employment Services front-line staff in respect to timely and accurate data collection/data management/data entry into the provincial Case Management Systems (CaMS) and ESCases program and college Banner system.
Performs administrative and receptionist duties and other work essential to the Department including confidential matters such as contracts and timesheets; processing purchasing requisitions, requests for payment, coding and processing invoices, receiving and directing incoming calls and visitors, providing program information, booking appointments and answering customer inquiries in person and by telephone.
The Incumbent provides training and guidance to office part-time clerks, both to Thunder Bay and to area offices regarding MLITSD data collection requirements and use of CaMS and ESCases.
Location/Campus
Thunder Bay Campus
Education
Minimum level of formal education required for the position
1 year certificate or equivalent
Specific course(s), certification, qualification, formal training or accreditation required for the position
No additional requirements
Additional Requirements
Field(s) of Study
Office Administration, Social Work or Human Resources (Business)
Experience
Typical number of years of experience, in addition to the necessary education level, required to perform the responsibilities of the position
Minimum of one (1) year
Type of Experience
Previous office experience
Reception/customer service, data entry, MS Office Programs, CaMS, ESCases, SSB (Banner)
Crisis Response training would be an asset.
Experience dealing with client scheduling and triage would be an asset.
Posting Detail Information
Posting Number
SU-F-24-163P
Close Date
05/25/2025
Hours of Work
35 hrs/week
Shift Type
8:30 - 4:30
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