Program Administrator

2 weeks ago

Edmonton, Canada Ballad Consulting Group Full time

Salary: 40-45K
**Ballad Group**

Ballad Group is looking to hire a Program Administrator who is passionate about teaching, connecting, and changing the lives of those who attend Ballad Group's Work Employment Readiness and Connections Program (WERC). We know that's a mouthful, so you can call it the WERC Program, pronounced “work”. We invite those who love carpentry and inspiriting others to join our team.

Who is Ballad Group? Well, our training programs have built capacity in diverse areas including entrepreneurship, insurance, information and computer technology, construction, French language acquisition, hospitality, supply chain management, and more. We have delivered unique training programs for a variety of organizations, Indigenous Communities and on behalf of the Ministry of Labour & Immigration, the Ministry of Community & Social Services and Employment and Social Development Canada.

But what about the WERC program? Well, the goal of the WERC program is to develop and administer individually focused direct skill enhancement training and job placement to enable multi-barriered Albertans find and maintain employment. The WERC program will include in-class training as well as hands-on skills development in two simulated work sites for carpentry and hospitality.

**The Opportunity**

Location: Grande Prairie, Alberta

The Program Administrator will utilize excellent judgment to develop credible and meaningful relationships with Ballad employees, program participants and other stakeholders, ensuring strictest confidentiality. This individual will work closely with each Program Team; WERC and Essential Skills to Success.

This position will report to the Program Coordinator and is located in our Grande Prairie Training Centre.

**Key Responsibilities**

**Program Administration**
- Identify & procure supplies and materials required for program and training offices.
- Coordinate and schedule in-take appointments with external clients and WERC Program Coordinator.
- Conduct follow-up phone calls where required.
- Greet, direct and support participants, clients and employers who walk in our doors.

**Reporting and Analytics**
- Support the Senior Program Administrator for completing MOBIUS
- Develop and manage reporting dashboards in collaboration with Program Advisor
- Assist with bi-weekly, monthly and project reporting.
- Prepare agenda's and take notes at team meeting when requested

***

**Marketing and Communications**
- Ensure brand consistency on all internal training material and presentations
- Research, register and attend local networking events and job fairs to promote training programs
- Collaborate with the team leads to ensure consistency.
- Promote program activities internally and externally.
- Provide positive solutions to challenges amongst staff, participants, and partners.

Other duties that may arise from time to time and as may be assigned

**Experience**
- The position requires the following skills, experiences and abilities:_
- Two or more years of relevant work experience,
- A post-secondary diploma in a relevant study or equivalent is an asset,
- Experience using Mobius is a bonus but not required
- Excellent verbal and interpersonal communication skills
- Exceptional organization, time management, and prioritization skills;
- Strong team-oriented skills; and
- Strong interpersonal, relationship building and conflict resolution skills.

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