Office Manager

Job Summary

The Office Manager will play a critical role in managing our daily operations, coordinating between

departments, and ensuring the smooth functioning of our HVAC business. This position requires a

proactive individual with excellent organizational, communication, leadership, and in-house

marketing skills.

Key Responsibilities

Administrative Management:

- Oversee day-to-day office operations to ensure a productive and efficient work environment.
- Manage schedules, meetings, and communications between departments (marketing, sales, and installation - Maintain accurate records, documents, and files.

CRM and Lead Management:

- Implement and manage the company?s Customer Relationship Management (CRM) system.
- Ensure leads are tracked, followed up on, and distributed to the sales team effectively.
- Monitor lead progress and generate regular performance reports.

In-House Marketing:

- Develop and execute local marketing strategies to drive lead generation and brand awareness.
- Track marketing performance metrics and provide reports on campaign effectiveness.
- Organize community outreach efforts, such as sponsorships or local events, to increase visibility.

Team Coordination:

- Support the recruitment, onboarding, and training of new hires, especially sales reps.
- Collaborate with the marketing team to track campaign results and align efforts.
- Schedule and coordinate HVAC installations with customers and the installation crew.

Customer Service:

- Handle customer inquiries, complaints, and follow-ups with professionalism and efficiency.
- Ensure a high level of customer satisfaction by addressing issues promptly.

Financial and Operational Oversight:

- Assist in managing budgets, invoices, and vendor relationships.
- Track operational expenses and identify areas for cost savings.

**Qualifications**:
Experience and Skills:

- Minimum 3 years of experience in office management or a similar role, preferably in the HVAC or home - Proficiency in CRM systems (e.g., HubSpot, Zoho, Salesforce) and office software (MS Office Suite).
- Exceptional organizational, multitasking, and time-management skills.
- Strong communication and interpersonal abilities.
- Proven leadership skills and the ability to manage teams effectively.

**Education**:

- Post-secondary education in business administration, marketing, management, or a related field (preferred).

Why Join Us?
- Be part of a growing, eco-friendly company making a positive impact on energy efficiency.
- Competitive salary with opportunities for professional growth.
- Collaborative and supportive work environment.
- Contribute to innovative projects in the HVAC industry.

How to Apply

If you are a motivated, detail-oriented professional looking to make a meaningful contribution to a

fast-growing company, we want to hear from you Please submit your resume and a brief cover

letter detailing your experience and interest in the position through this posting on Indeed.

Equal Opportunity Employer

All Green Energy Solutions Inc. is an equal opportunity employer. We celebrate diversity and are

committed to creating an inclusive environment for all employees.

**Job Types**: Full-time, Part-time, Permanent, Freelance, Internship / Co-op

Pay: From $52,560.00 per year

Expected hours: 40 per week

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Language**:

- English (preferred)

Work Location: Hybrid remote in Vaughan, ON L4H 0J2

Expected start date: 2024-12-02