Bereavement Care Coordinator

**Bereavement Care Coordinator**

**Independent Contractor—Full-time 35 hours/week**

Heartache2Hope is a charitable organization offering a continuum of supportive care after suicide loss. Our services include both Professional Grief Counseling, specialized Trauma Therapy, Peer Support, and Group Supports. Our goal is to help individuals heal from traumatic loss while building resilience and recreating a fulfilling life. We provide in-person and virtual support to suicide loss grievers of all ages across Ontario.

We currently have an opportunity for a full-time Bereavement Care Coordinator to join our team.

**Duties and Responsibilities**:

- Address Inquiries related to suicide loss grief and our supportive services
- Conduct intakes and assessments
- Provide trauma and grief counselling to suicide loss grievers across the life span, in accordance with the standards, policies and procedures set out by Heartache2Hope
- Facilitate suicide loss grief support groups and activities
- Facilitate programming that is responsive to the needs of clients and their families
- Provide trauma and grief related education in person and virtually within our organization and community
- Participate and/or assist in the planning, development, and implementation of supportive, educational and development activities within our organization and for other professionals and community members
- Support the coordination of the overall Program
- Assist with the recruitment, selection, training, and supervision of Peer Support Volunteers and of group facilitators
- Track statistical information regarding utilization of services and program outcomes
- Participate in annual planning, identifying needs and goals for the program, and maintaining oversight accountability for program spending
- Working with the Programming Team members to create an annual programming calendar and assist with developing and maintaining program content for the website and other social media outlets
- Cultivate and maintain community relationships for referrals and program development
- Support operations of special events and activities

**Qualifications, Experiences & Skills**:

- Bachelor’s degree in Social Work, with a preference for Master’s degree
- Currently licensed with a provincial or national association related to degree, as well as ability to hold professional insurance
- Specialized training/education/certifications in grief & bereavement, traumatic loss, trauma, and trauma-related treatments an asset
- Minimum 2 years’ experience working with traumatically bereaved clients from diverse backgrounds preferred
- Experience providing individual grief counselling and facilitating bereavement support groups in-person and virtually
- Experience developing and providing education and training
- Experience in program development and delivery
- Proven interpersonal, communication and organizational skills to successfully manage multiple priorities
- Demonstrates overall compassion, empathy, and respect for the life experiences and needs of diverse, equity-deserving groups
- Demonstrates leadership qualities relevant for clinical staff and peer support volunteers
- Strong computer, internet, and database skills
- Knowledge of community, provincial, and national grief & bereavement and mental health resources an asset

**Job Requirements**:

- A satisfactory current criminal reference check for Vulnerable Sector
- Successful completion of our 30-hour Suicide Loss Grief Training Program

**Applications**

Please submit your resume and a one-page cover letter detailing why you are interested in this position and what relevant experience you bring to this role. We thank all applicants, however only those being considered for an interview will be contacted.

Sharlene Plewman

Chief Administrative Officer

**Job Types**: Full-time, Permanent, Freelance

Pay: $40.00 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- Casual dress
- Work from home

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Work Location: Hybrid remote in Oakville, ON L6M 3E3

Expected start date: 2024-11-18