Branch Administrator

2 weeks ago

Greater Sudbury, Canada Province Electric Supply Full time

**Branch Administrator**

**About Us**
For over 20 years, Mesco Electric Supply, a proud member of the Province Electric Supply family, has been a trusted provider of high-quality electrical products and exceptional customer service in Northern Ontario. Serving the industrial, contractor, MRO, OEM, and institutional markets, we pride ourselves on delivering reliable solutions. With partnerships with over 150 leading electrical manufacturers, we supply the products you need from the brands you trust.

**About the Role**
We are seeking an organized and proactive **Branch Administrator** to join our team. This role is essential in maintaining smooth branch operations by managing administrative tasks, supporting branch activities, and fostering strong relationships with customers and vendors.

**Key Responsibilities**
- Provide administrative support to ensure efficient branch operations.
- Answer and direct incoming calls, professionally assisting clients and the public and ensuring inquiries are resolved or forwarded appropriately.
- Prepare and process invoices for Direct Order billings with attention to detail.
- Manage and process customer returns promptly and accurately.
- Expedite purchase orders and maintain up-to-date delivery schedules to meet deadlines.
- Collaborate with vendors to resolve delivery issues or shortages.
- Assist with daily invoicing tasks and maintain accurate records.
- Reconcile and verify cash sales transactions.
- Process non-stock and defective product returns to vendors in a timely manner.
- Issue customer credits and rebills as needed, ensuring clear documentation.
- Perform additional administrative tasks and support branch operations as required.

**What We’re Looking For**
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Problem-solving skills with the ability to thrive in a fast-paced environment.
- Previous administrative or office experience (experience in the electrical or wholesale industry is an asset).

**Why Join Us?**
At Mesco Electric Supply, we offer:

- A competitive salary.
- Benefits after three months of employment.
- Opportunities to grow and develop within a well-established company.

We are proud to be an equal-opportunity employer committed to fostering diversity, inclusion, and accessibility in the workplace. Accommodations are available upon request throughout the recruitment and selection process.

We appreciate all applicants’ interest in Mesco Electric Supply; however, only those selected for consideration will be contacted.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Administrative experience: 1 year (preferred)
- electrical industry: 1 year (preferred)

Work Location: In person

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