Inside Sales and Service Representative

2 weeks ago


Calgary, Canada Richelieu Architectural Specialties Full time

Richelieu Architectural Specialties is currently seeking an Inside Sales/Customer Service Agent for our Calgary Stonehill branch. This branch or Richelieu features our glazing hardware, door hardware, and commercial hardware.

**Responsibilities**
- Providing team leadership by taking ownership of the showroom clientele and merchandising.
- Working with other specialists at the front counter to generate revenue by soliciting and obtaining orders.
- Building solid, personal relationships with customers.
- Understanding and interpreting technical requirements.
- Updates job knowledge by studying new product descriptions and participating in educational opportunities.
- Pick showroom orders from warehouse when required.
- Maintains store shelves by observing displays, restocking items, and providing optimum display of products.
- Accepts ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.

**Requirements**:

- Knowledge of customer service and/or merchandising.
- Knowledge of MS Office: Outlook, Word, and Excel.
- Team player.
- Can work with mínimal supervision.
- Ability to absorb a lot of information quickly.
- Good organizational skills.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Employee stock purchase plan
- Extended health care

Schedule:

- 8 hour shift
- Monday to Friday



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