Mixologist/bar Manager

**Overview**

The Bar Manager/Mixologist at **CKTL & CO. **is part of a dynamic management team that has a foundation of inspirational leadership and passion for excellence. Driving the business forward while overseeing a wide range of activities from day to day operations, staff training and guest engagement, the Bar Manager is ultimately responsible for leading the restaurants daily success while upholding the **CKTL & CO. **brand image and values.

The Bar Manager/Mixologist is designed to give the General Manager support while also ensuring bar operations and beverage menus are maintained to exceptional standards. The Bar Manager/Mixologist is also responsible for the smooth execution and organization of all bars day-to-day operations, as well as maintaining and improving financial responsibilities such as labour and beverage-related costs.

This role will also take a creative lead in the development of **CKTL & CO. **specialty cocktails and beverages, including recipe costing, training materials, and the procurement of products and bar supplies. The Bar Manager/Mixologist will also assist in the selection of beer and wine for seasonal rotation, promotional events, large party bookings, and menu updates.

**Bar Manager/Mixologist Key Roles**
- Assist the General Manager in day-to-day operations
- Inspire staff to provide exceptional service, meeting guests needs by customizing their dining experience and making food and beverage suggestions based on individual preferences
- Practice and study the art of mixology, crafting new cocktails and experimenting with flavour profiles to assist with continuous improvements upon our existing offerings
- Develop fun, unique trend-setting recipes for low ABV and non-alcohol offerings
- Research beverage trends, develop and maintain supplier relations
- Manage the inventory of all beverage related stock, including spirits, wine and beer
- Participate in enhancing social media presence and engaging with our community; promoting CKTL & CO. brand-focused content
- Maintain an up-to-date comprehensive training guide for our beverage program
- Implement on-going training programs that create excitement and engagement
- Quarterly review of glassware and barware needs with the General Manager to replenish stock and/or discuss the purchase of new items
- Sales forecasting and financial analysis of operations, including weekly reviews of sales and labour, cost of goods and monthly reviews of P&L statements
- Contribute to reducing costs and improving financial performance while also considering any impact on guest experience and staff retention
- Show a strong sense of urgency and attention to detail to manage a successful shift while also focusing on financial targets such as sales and labour

**Competencies**
- Passion for Guest Experience: provides engaging guest service and build relationships with guests to set the standard for employees
- Time Management: effectively manages time to achieve business goals while satisfying the guest service needs
- Communication: Provides clean, open, and consistent communication with the guests and staff. Actively listens and receives feedback
- Problem solving: Responsive, calm, creative, and flexible to ensure operations continue to run smoothly in the face of the unexpected
- Proactive Planning: manage and maintain appropriate inventory levels for food, beverage, and operational supplies
- Business awareness: Understands inventory management and how to impact beverage cost

**Bar Manager/Mixologist Detailed Responsibilities**

**Daily**
- Presence behind the bar, actively managing all aspects of the Guest Experience during service periods while supporting staff where required
- Ensure drinks are made in a timely manner to 100% accurately by all staff
- Maintain a warm, friendly restaurant atmosphere
- To maintain and execute a strong and consistent service culture within the team
- Promote guest interaction through social media
- Contact with hourly staff members to assess and positively impact morale while assessing skill and operational effectiveness
- In house expert on food & beverage programs
- Follow up on and manage reservations to maximize seating, particularly Large Party Bookings and special events or holidays
- Manage and adjust pricing fluctuations and items featured on the Drink Exchange
- Daily review and reporting of sales and labour; actuals vs projections
- End of day reporting on reconciliation of cash, floats, and payments
- End of day reporting on voids, discounts, and promos with full explanation of any large spends or anomalies
- Follow-up on all guest complaints
- Liaison with product suppliers on product availability and quality
- Supplier relations, orders, and daily invoicing
- Provide hands on training for all FOH staff
- Monitor systems and procedures; update and re-train as required

**Weekly**
- Operations review meetings with the management team: Sales, inventory, people, guests, and events
- Oversee an