Application Analyst

**Division**:

- I.T. Solutions**Temporary Duration**:
Approximate Duration: 12 months

As an employer of choice, Niagara Region offers competitive salaries and benefits, a defined benefit pension plan, a corporate wellness centre, access to the Employee and Family Assistance Program (EFAP), mentorship and training programs, employee recognition programs, and more. In addition, the Region recognizes the value of having flexible work arrangements including hybrid work arrangements to support better work-life balance for our employees. Where operational needs align, and while ensuring business requirements and customer service expectations are achieved, employees may have an opportunity to work within a hybrid model, combining working from home and working in the office.

As an employer of choice, Niagara Region offers competitive salaries and benefits, a defined benefit pension plan, a corporate wellness centre, access to the Employee and Family Assistance Program (EFAP), mentorship and training programs, employee recognition programs, and more. In addition, the Region recognizes the value of having flexible work arrangements including hybrid work arrangements to support better work-life balance for our employees.

This position currently is considered under our hybrid model. Hybrid work arrangements vary from one employee to another, and may also vary in the number of remote work days, typically you will be required to work a minimum of 50% of your time at your Regular Work location.

**About Us**:
Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high-quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.

At Niagara Region, we value diversity - in background and experience. We are proud to be an equal opportunity employer. We aspire to hire and grow a workforce reflective of the diverse community we serve. By doing so, we can deliver better programs and services across Niagara.

For the Region's full employee equity statement, Working at Niagara Region - Niagara Region, Ontario.

**Don’t have every qualification?**

**Job Summary**:
**Education**:
**Knowledge**:

- Knowledge of data design concepts, entity relationships and SQL, Microsoft Office software.
- Knowledge of Vb.Net, ASP.Net, HTML, JavaScript and jQuery, SSRS and Crystal Reporting is preferred.

**Responsibilities**:

- Identifies and investigates interface and integration problems in cooperation with IT, HR and Finance staff and vendors.

**Designs, prepares and produces reports and ad-hoc queries to enable business unit decision-making.**:

- Ensures that accurate and up to date data and reporting is available to staff for preparing budgets, variance reporting and chargebacks and for a range of financial analyses.
- Identifies and analyzes performance metrics, themes and trends to support managers productivity and performance management decisions.
- Develops and executes audit reports in consultation with IT, Finance and HR staff, following up on findings, identifying gaps and areas where data integrity is questionable, and recommending procedures to correct to management staff.
- Coordinates and prepares various performance and benchmarking reports and surveys, such as OMBI, OGRA, MPMP, etc.
- Designs, produces and analyzes reports and performance metrics, recommending processes and strategies for greater divisional effectiveness, efficiency and performance.

**Ensures internal/community adherence to IT Governance policies and standards of operation and information confidentiality.**:

- Develops and maintains procedures, manuals and documentation.
- Works with IT to conform to corporate standards and guidelines on behalf of the business unit.
- Delivers user support and training.

**Analyzes, documents and provides feedback to management on current business processes and recommends improvements through process re-engineering or lean process improvement.**:

- Identifies and implements sustainable process, and cost saving initiatives, leading initiatives within the business unit and, in partnership and as a support resource to man