Store Manager

7 days ago

Nepean, Canada DeSerres Full time

Are you passionate about your work and ready to contribute to the success of DeSerres?

You will be responsible for the overall store operations as well as managing a team of approximately 15 employees, under the supervision of the Regional Director. You will manage all store operations in terms of sales, customer service, inventory and financial control.

**Responsibilities**:

- Plan and organize all aspects of the store operations and ensure it is constantly managed including sales, merchandising, inventory, operational processes, scheduling and salary budget/ratios;
- Determine the appropriate strategies to achieve sales budgets and financial profitability;
- Build an effective team throughout recruitment, orientation and training employees;
- Communicate sales objectives, promotions and events to employees;
- Ensure an exceptional customer service experience including coaching and development of employees utilizing our customer service program;
- Implement corporate policies and procedures and positively manage the implementation of changes;
- Through a constant presence on the sales floor, create a positive work environment encouraging and nurturing employee engagement;
- Supervise and manage schedules and salary budgets;
- Supervise the management of store inventories;
- Ensure a healthy and safe work environment;
- Be present at the community level.

**The qualifications required for the role of Store Manager**
- Bachelor's degree in business administration or related field, or equivalent, or relevant experience;
- Minimum of 5 year’s experience in retail management
- Strong team coaching skills
- Excellent communication, management and inter-personal skills
- Customer oriented
- Mastery of sales techniques;
- Ability to multi task/ strong organizational skills
- Knowledge and understanding of the retail business environment and market tendencies;
- Bilingualism;
- Good knowledge of Microsoft Office software and computerized inventory management system and presence on social networks; **Varied week, weekend and evening hours.**

**About us**:
Founded in 1908, Omer DeSerres is a family-owned business spanning three generations. Our passion for what we do has made us leaders in sales of arts and crafts materials. With a major e-commerce website and 34 stores across the country, DeSerres is the largest retailer of art and craft supplies in Canada. Each store is a treasure trove of creative inspiration, and guarantees a colorful shopping experience that marries art, creativity and the latest new ideas.

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Store discount

Schedule:

- 8 hour shift
- Weekends as needed

Supplemental pay types:

- Bonus pay

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Retail management: 5 years (preferred)

Work Location: In person

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