Order / Billing Processing Administrator

1 day ago

Edmonton, Canada Certified Tracking Solutions Full time

Do you have a proven track record for providing superior customer service?

Are you quick and accurate when performing calculations?

Do you have an intermediate working knowledge of Excel?

Do you have good time management skills?

Would you love to work as part of a cohesive team in delivering our product?

**Key Responsibilities**
- Create and process orders in our billing and ERP systems
- Accurately process new device activations/ deactivations/account closures using Excel and online portals
- Administer accounts /plan changes in Excel and the accounting system
- Working with management team to resolve billing disputes
- Courteously answer the phone, gather information from the customer and route the call accordingly
- Greet visitors

**Required Skills**:

- Post Secondary education to support the above job description
- 1-2 years experience in customer service/ administrative support and outstanding phone manners
- Familiarity with an ERP accounting system and batch processing
- Intermediate skills in Microsoft Word, Excel and Outlook to manage data and contact customers
- Organized, disciplined and have a high attention to detail to handle cash outs, invoice reconciliation
- Able to handle multiple requests in a fast paced environment
- Strong communication skills, both written and verbal
- Ability to learn a variety of software programs quickly

**Additional**

Certified Tracking Solutions is a leader in the GPS tracking and fleet management industry. Through our cloud-based online services and custom hardware, we provide solutions for customers in various industries all over North America. Our success can be attributed to our dedicated employees, attention to detail and our commitment to customer satisfaction.

Our compensation package includes a competitive wage and benefits. For immediate consideration, please submit your resume. To learn more about Certified Tracking Solutions, visit titangps.ca.

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$22.00 per hour

**Benefits**:

- Dental care
- Extended health care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

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