Shift Manager

**Join Our Team as a Shift Manager**

Are you driven, resourceful, and eager to lead in a dynamic operational environment? We are seeking individuals with the skill, energy, attitude, and curiosity to ensure seamless and cost-effective operations. Through strategic planning and effective management of resources, you will play a critical role in maintaining our position as a leading container terminal operation on the East Coast of Canada.

**What We Offer**

**Competitive Salary**:Rewarding performance with annual incentives.

**Comprehensive Benefits**:Medical coverage for you and your family.

**Pension Plan**:Contributive pension benefits for long-term financial security.

**Growth Opportunities**: Access to training and development programs to enhance your skills and career trajectory.

**Why Join Us?**

This is more than a job—it's a chance to be part of an industry leader, driving operations at the forefront of container logistics. You'll face exciting challenges and have the opportunity to lead within a fast-paced, 24/7 operational environment, where your contributions will directly impact efficiency, safety, and customer satisfaction.

**Who We're Looking For**
- Possess strong leadership and decision-making skills to manage operations effectively.
- Exhibit initiative and adaptability, thriving in a dynamic, fast-paced setting.
- Are committed to teamwork and collaboration, fostering a positive workplace culture.
- Demonstrate a proactive approach to problem-solving and continuous improvement.
- Have a passion for learning and development, staying curious and innovative in their role.

**CORE RESPONSIBILITIES**

Operational Oversight:
**Coordination**:

- Oversee real-time coordination of vessel docking, loading/unloading, and RoRo operations.
- Monitor truck and rail logistics to prevent bottlenecks and delays.

**Resource Management**:

- Efficiently allocate labour and equipment to optimize throughput and minimize costs.
- Track operational metrics, including turn times, productivity rates, and safety performance.

**LABOUR RELATIONS AND MANAGEMENT**:
**Union Collaboration**:

- Maintain a thorough understanding of CBAs with Locals 269 and 1325.
- Resolve labour disputes diplomatically and within the parameters of agreements.

**Leadership**:

- Provide supervision and mentorship to unionized leadership (e.g., Walking Boss, Foreman).

**Team Leadership**:

- Ability to inspire and maintain morale across diverse teams.
- Fair but firm approach to discipline and performance management.

**SAFETY AND SECURITY**:
**Incident Handling**:

- Lead investigations promptly after incidents, identifying root causes and mitigating risks.
- Maintain compliance with safety regulations and security protocols (e.g., ISPS Code).

**Proactive Measures**:

- Conduct regular safety audits and drills.
- Collaborate with teams to implement preventative safety measures.

**CUSTOMER SERVICE**:

- Act as a point of contact for clients (shipping lines, trucking companies, rail operators).
- Anticipate customer needs and proactively resolve issues to maintain satisfaction.

**QUALIFICATIONS**
- Grade 12 high school diploma; along with two years post-secondary education in administration, operations and/or safety.
- At least 5 years’ experience working in a marine terminal/industrial environment in the areas of administration, operations/and or safety. Experience in compliance, prevention, loss control and/or risk management techniques, along with their related reporting procedures are also required.

**Technical Knowledge**:

- Familiarity with terminal operating systems (TOS)
- Understanding of industry regulations (e.g., OSHA, IMO, and local port authority guidelines).

**Soft Skills**:
**Communication**:

- Effectively relay expectations and feedback to both unionized and non-unionized staff.
- Strong negotiation skills when dealing with unions or customer escalations.

**Problem Solving**:

- Rapid decision-making in dynamic, high-pressure environments.
- Analytical mindset to investigate incidents and improve processes.

**TO APPLY**:
**Benefits**:

- Dental care
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 12 hour shift

Work Location: In person