Temporary Summer Customer Experience Center Representative

2 weeks ago

Burlington, Canada Air Liquide Full time

**How will you CONTRIBUTE and GROW?**:
A temporary summer customer experience Centre representative, or CEC, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The main purpose of this position will be to work in a welding and industrial gas Industry answering all customer inquiries as the first point of contact.
The best CECs are genuinely excited to help customers. Customer feedback is priceless, and these CECs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

**__________**:
**Are you a MATCH?**:
**Education**:Post-secondary diploma (College or University) in Marketing, Sales or a related field
- **Specialized knowledge**:Ring Central, Computer systems, Google Suites, ERP, CRM
- **Skills**: good written and oral communication English/ French an asset;
- **Experience**:2 to 5 years of experience in a similar position
- **Competencies**:time management, team collaboration, excellent communication and interpersonal skills

**Our Differences make our Performance**

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

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