Eas Trainer

Build a meaningful career

At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.

Le formateur supervisera toutes les activités de formation et agira à titre de formateur auprès des diverses parties engagées dans la solution intégrée d’administration des pensions. Le formateur se tiendra au courant des dernières versions de la solution et fera des démonstrations aux clients potentiels.

**Responsibilities**:

- Organize and/or adapt demonstrations and participate in presentations to existing or prospective clients to ensure they understand the integrated solution;
- Create and develop training in multiple formats and ensure all training materials are accurate and up-to-date;
- Lead individual and/or group training activities on our premises or at our clients’ sites;
- Build and maintain harmonious relationships with clients existing or prospective clients;
- Write user guides, procedures and reference documents;
- Identify, record, and document suggestions for improvements made during training activities;
- After training activities, recommend ways to develop the solution; bring your influence to bear on stakeholders to make the changes required;
- Act as a resource person for internal and external clients;
- Help promote an atmosphere of collaboration and mutual assistance as a member of the team of trainers;
- Support the quality assurance team, the business analysts and the client support teams when the integrated solution is being installed;
- Guide the parties involved to ensure that training sessions meet the clients’ needs;
- Monitor training activities with regard to endeavor, cost and scope, so as to stay within the allotted budget.
- Qualifications and Skills:

- University degree in actuarial science, finance, mathematics, business administration, computer science or other relevant field;
- Minimum 3 years of relevant experience in pension plan administration, or training activities for growing businesses, or setting up automated workflow management systems;
- Recognized for leadership, analytical and summation skills, organizational skills, and flexibility in managing multiple projects simultaneously;
- Able to solve problems and offer appropriate solutions;
- Proactive, professional, and diplomatic
- Excellent communication and customer service skills;
- Readily adaptable and able to work under pressure;
- French and English, spoken and written;
- Available to travel
- #LI-JR1

Where permitted by law, LifeWorks employees must be fully immunized to access a LifeWorks office or customer premises.

Fulfilling work that matters

LifeWorks is in the business of helping organizations help their people and in the process, we strive to elevate ours. We're always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve. We appreciate the interest of every applicant; however, we contact only those selected for an interview.