Guest Services Agent with Staff Accommodation Available

23 hours ago

Fernie, Canada Park Place Lodge Full time

Park Place Lodge is currently seeking an enthusiastic, friendly, and motivated individual to join our Guest Services team.

The duties of this position include:

- Maintaining an inventory of hotel vacancies, reservations, and room assignments
- Registering arriving guests and assigning rooms
- Provide extensive information about hotel services and facilities, as well as insight and information about the community
- Respond promptly and appropriately to guest complaints
- Compile and check daily records
- Maintain guest portfolios and accounts
- Manage receipts and vouchers using both computerized and manual systems
- Provide invoices and statements
- Cash handling
- Handle the departure of guests including receiving payments
- Operation of hotel software
- Multi-line switchboard operation
- Have strong organizational skills
- Be self motivated
- Have exceptional telephone manners
- Have a positive attitude and demeanor
- Be willing to sell packages and vacations
- Be able to work unsupervised
- Be comfortable working under pressure and through periods of high customer demand

Prior experience is preferred, but not essential. Familiarity with RoomMaster or similar software is highly beneficial.

Working for Park Place Lodge you will receive some great Job Incentives: - Hotel room discounts for friends and family - Competitive wages - Staff discounts in the Pub and Spirits Cold Beer and Wine Store - Fitness credit - Dental - Discounted ski pass - Free soup, pop, coffee and tea

**Job Types**: Full-time, Permanent

Pay: $19.50 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Discounted or free food
- On-site parking
- Paid time off
- Store discount
- Wellness program

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Weekends as needed

**Experience**:

- Front Desk: 2 years (required)

Work Location: In person

  • Guest Services

    1 week ago

    Fernie, Canada Park Vacation Management Full time

    **Full-Time Guest Services & Housekeeping Attendant** **Location**: Griz Inn & Cornerstone Lodge, Fernie Alpine Resort **Staff Accommodation Available in Town** **Start Date**: Immediate **Park Vacation Management** is hiring a **full-time Guest Services & Housekeeping Attendant** to join our team at the **Griz Inn and Cornerstone Lodge** in beautiful...

  • Front Desk Agent with Staff Accommodation Available

    3 days ago

    Fernie, Canada Park Place Lodge Full time

    **IMMEDIATE START** Park Place Lodge is currently seeking an enthusiastic, friendly, and motivated individual to join our Guest Services team. The duties of this position include: - Maintaining an inventory of hotel vacancies, reservations, and room assignments - Registering arriving guests and assigning rooms - Provide extensive information about hotel...

  • Housekeeper - Full Time with Staff Accommodation Available

    2 weeks ago

    Fernie, Canada Park Place Lodge Full time

    **IMMEDIATE START** - Park Place Lodge is currently seeking energetic and reliable individuals to join our Housekeeping team, starting as soon as possible. Must have a **VALID WORK PERMIT.** Our Housekeeping staff must be enthusiastic and friendly with a keen eye for detail. **Our housekeeping and janitorial duties include**: - Sweeping, mopping, and...

  • Breakfast Cook

    2 weeks ago

    Fernie, Canada Park Place Lodge Full time

    **MID November Start - accommodation available for full time position** The Park Place Lodge is actively seeking a Breakfast Line Cook to join our team! - Work with mínimal supervision - Available weekdays, weekends, holidays and cover other shifts as Kitchen management sees fit - Available to work a variety of shifts - Work in high pressure situation...

  • Line Cook

    3 days ago

    Fernie, Canada Park Place Lodge Full time

    **The Park Place Lodge is actively seeking a Line Cook to join our team!** **Job Description**: - Work with mínimal supervision - Available weekdays, weekends, holidays and cover other shifts as Kitchen management sees fit - Available to work a variety of shifts - Work in high pressure situation while maintaining a level-headed demeanor - Follow &...

  • Full Time Housekeeper with Staff Accommodation Available in Town

    7 days ago

    Fernie, Canada Park Vacation Management Full time

    **IMMEDIATE START -** Park Vacation Management is currently seeking energetic and reliable individuals to join our Housekeeping team. This is a **FULL TIME position** must be available to work 5 days per week, including weekends and holidays. Must have a **VALID WORK PERMIT** and **OWN VEHICLE** to get to and from the ski hill Our Housekeeping staff must...

  • Housekeeper with Staff Accommodation

    2 weeks ago

    Fernie, Canada Park Place Lodge Full time

    **Start Date - June 1st** Park Place Lodge is currently seeking energetic and reliable individuals to join our Housekeeping team. This is a **FULL TIME position** must be available to work 5 days per week, including weekends and holidays. Must have a **VALID WORK PERMIT**. Our Housekeeping staff must be enthusiastic and friendly with a keen eye for...

  • Guest Service Agent/night Audit

    1 week ago

    Fernie, Canada Best Western Plus Fernie Full time

    Discover Fernie, a historic mountain town nestled in the Canadian Rockies since 1898. With year-round outdoor adventures like hiking, biking, skiing, and more, it’s a top destination for nature lovers. Join us for the season and enjoy the perks of staff accommodation while you explore all that Fernie, BC has to offer! **Key Responsibilities**: - Register...

  • Cleaners Daytime Residential – Staff Accommodation Available

    4 weeks ago

    Fernie, Canada Goldstar Cleaning Services Full time

    Overview Looking for energetic, reliable residential and short term rental cleaners. Full-time, part-time, permanent or seasonal, we have a position to suit your needs! Compensation and Benefits Hourly rates start at $21.00/hour Staff Accommodation Flexible shifts Extended health benefits (full-time permanent employees only) Responsibilities Duties include:...

  • Bistro & Banquets Attendant with Staff Accommodation

    1 week ago

    Fernie, Canada Park Place Lodge Full time

    The Park Place Lodge is looking for a self-motivated and enthusiastic individual to fill a full time position in The Bistro Restaurant at Park Place Lodge as our Bistro and Banquets Attendant. This is a set schedule Monday - Friday 6am - 12pm with the need to stay until 2pm if there are banquets. The following criteria must be met: - An excellent...