Administrator - Records & Compliance

1 week ago

Vancouver, Canada Forward Insurance Managers Ltd. Full time

**Administrator - Records and Compliance**

We are looking for a full-time Records and Compliance Administrator to join a progressive, growing Insurtech MGA.

**Position Details**

This is an in-office position at our Vancouver, BC office. There is no ability to work remotely. Our downtown Vancouver office is close to transit and amenities.

**Key Responsibilities**

**General Administration and Records Management**
- General administrative duties including filing, printing, collating documents, word processing, editing and formatting documents
- Create, update and maintain company records (logs, reference sheets, reports, etc.)
- Update and maintain databases, follow up for missing documentation
- Create complaints response templates and internal complaints handling guideline
- Update company policies and procedures manuals under direction of managers
- Manage records for annual staff Financial Crime Training - distribute directive to staff and follow up for completion by deadline
- Manage annual staff licensing renewals and continuing education records
- Keep product documentation organized and up to date, including Excel specs and rating logic.
- Review documents for accuracy and standards, making sure they meet stakeholder requirements.
- Perform audits on technical documentation items to ensure they follow product standards and up to date information.
- Manage shared inboxes and files across key departments.
- Organize and record inquiries submitted by various departments and feedback from underwriters and connected stakeholders.
- Travel arrangements (flights, accommodations, car rentals), reservations

**Qualifications**
- Above average organization and high attention to detail
- 2-5 years’ experience
- Self-starter, excellent time management skills
- Confident working with Word and Excel (using formulas, creating tables, and checking/verifying data)
- Clear communicator, both in writing and in person
- Ability to work independently and meet tight deadlines
- Relevant insurance experience is an asset

**Job Types**: Full-time, Permanent

Pay: $45,000.00-$55,000.00 per year

**Benefits**:

- Extended health care
- Paid time off

Work Location: In person

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